self checkout attendant

Walmart Canada Corp; Merritt; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading retail company is seeking a Self-Checkout Attendant in Merritt, Canada. This role involves providing exceptional customer service, assisting customers with self-service transactions, and maintaining a clean checkout area. Candidates should demonstrate an ability to educate customers and handle technical issues. This position is perfect for those looking to develop their skills in the retail industry.

Responsibilities

• Keep the self-service area neat, clean, and organized.
• Educate customers on self-service options.
• Promote company programs and services.
• Observe customer activities to assist when needed.
• Explain quality checks and interventions to customers.
• Respond to EAS alarms and maintain logs.
• Notify management of cash or technical issues.
• Return scanners after use.

Job description

Position Summary...

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you\'ll do...

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

100-3900 Crawford Ave, Merritt, BC V1K 0A4, Canada

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