Second Shift Operations Supervisor

Colgate University; Rankin; On-site; CAD 90,000 - 98,000; Full time

Job summary

A leading educational institution in Ontario, Canada is seeking a Second Shift Operations Supervisor to oversee custodial staff and ensure quality maintenance services. The ideal candidate will have supervisory experience, excellent communication skills, and familiarity with safety regulations. You will manage staff performance, assure service quality, and support campus departments after hours. This is a full-time role with a competitive salary range of $65,000 to $70,000 annually.

Benefits

Medical benefits

Gym discounts

Paid time off

Fitness facility access

Qualifications

• Minimum of 2 years of experience directly supervising staff.
• Proficiency in MS Word, Excel, and e-mail communication.
• Excellent oral and written communication skills.

Responsibilities

• Oversee 2nd shift custodians and tradespeople for maintenance.
• Ensure smooth shift transitions and accurate work documentation.
• Coordinate with campus departments for after-hours support.

Skills

Leadership

Customer service

Conflict resolution

Creative problem-solving

Oral communication

Written communication

Education

High school diploma or equivalent

Associate’s degree or higher

Tools

MS Word

Excel

Work order systems

Job description

Posting Details

Position Title: Second Shift Operations Supervisor

Job Category: Professional/Administrative

Full Time/Part Time: Full Time

Division: Finance and Administration

Department: Facilities Department

Location: On-Site – expected to work fully at the designated campus/office location.

Hiring Wage/Salary Range: $65,000 to $70,000

Responsibilities

• Oversee 2nd shift custodians, groundskeepers, and tradespeople to ensure effective maintenance, regulatory compliance, and high service quality for the campus community.
• Supervise staff, manage performance, and maintain accurate records; ensure fair and effective hiring, workload distribution, and performance evaluations with development opportunities and disciplinary actions when needed.
• Ensure smooth shift transitions and proper documentation of work completed or outstanding; coordinate with Campus Safety and environmental health and safety as needed.
• Serve as the point of contact for campus departments needing after-hours support; ensure staff execute work properly within relevant regulatory guidelines with emphasis on safety and sustainability.
• Maintain courteous, responsive interactions with campus stakeholders and ensure high-quality customer service.
• Foster professional development, mentoring, and opportunities to sustain performance; support fair employment decisions (hiring, promotion, salary adjustments, terminations) as applicable.
• Coordinate with internal teams to support ongoing operations and regulatory compliance.

Qualifications

Professional Experience/ Qualifications

• Minimum of 2 years of experience directly supervising staff.
• Experience and familiarity with state and federal OSHA rules and regulations related to facilities services.
• Ability to provide direction and leadership to achieve goals in a timely manner.
• Ability to manage multiple priorities and deadlines; model superior customer service and use creative problem-solving.
• Proficiency in MS Word, Excel, internet applications, and e-mail.
• Experience implementing quality improvement processes and industry best practices.
• Excellent oral and written communication, conflict resolution, customer service, interpersonal, and organizational skills.
• Experience estimating costs for budgeting and monitoring expenditures.
• Ability to work collaboratively with a diverse group of constituents daily.

Preferred Qualifications

• Familiarity with work order and time entry systems.
• Experience managing in a collective bargaining unit environment.

Education

• A high school diploma or equivalent is required.
• An Associate’s degree or higher, or Technical School degree is preferred.

Certifications

• Current valid driver’s license, in accordance with the University’s Driver Safety and Motor Vehicle Use Policy, is required.

Offer Details

Posting Detail Information

• Requisition Number: 2025S023Posting
• Temporary: No
• Work Schedule: Full time; Monday through Friday; 2:30 pm to 11:00 pm
• Job Open Date: 03/14/2025
• Job Close Date: Open Until Filled

Additional Information

Special Instructions Summary

EEO Statement: The University is an equal opportunity employer; recruitment, employment, and advancement are based on merit, ability, and qualifications without regard to protected characteristics.

Clery Act: The Department of Campus Safety will provide, upon request, a copy of Colgate’s Annual Security and Fire Safety Report, including statistics and policies. The report can be accessed online and printed copies are available upon request.

Benefits: Colgate University offers a competitive benefits package with most benefits effective on date of hire, including medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. Perks include free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page.

Department Statement

It is the mission of the Facilities Department at Colgate University to create the safest, cleanest, and most comfortable environment that supports Colgate’s status as a world-class educational institution. We operate as one team to welcome all who arrive on campus.

“One team, one mission.”

The Facilities Department provides the physical environment, utilities, and facilities support services needed to promote educational and research activities; we ensure quality service through strong coordination and customer-focused communication. Training and development of self-directed teams promote initiative, engagement, and ongoing performance improvement.

Accountabilities

• Serve as the point of contact for campus departments needing after-hours support; ensure staff perform work per regulatory guidelines with emphasis on safety and sustainability.
• Ensure staff interactions with campus stakeholders are courteous and responsive.
• Maintain appropriate documentation and continuous condition assessment and work inspections.
• Supervise staff effectively; ensure fair distribution of work, high-quality output, and comprehensive performance feedback and development.
• Ensure fair employment decisions and create opportunities for mentoring, development, and sustained performance.
• Coordinate transitions between shifts and document work status; collaborate with Campus Safety and environmental health and safety as needed.

Employer/Posting Details

Posting Date: 03/14/2025

Status: Open Until Filled

Clery Act contact: See online resources for the campus safety report; contact [e-mail] for copies.