Seasonal Sales Associate

Hot Topic; Winnipeg; On-site; CAD 30,000 - 60,000; Part time

Job summary

A vibrant retail store in Winnipeg seeks a Seasonal Sales Associate to deliver exceptional customer service and create an engaging shopping experience. Responsibilities include assisting customers, managing product displays, and supporting store organization. Ideal candidates are passionate about music and pop culture, possess strong customer service skills, and can work collaboratively. Join the team and immerse yourself in an energetic atmosphere filled with fandom.

Qualifications

• Previous experience working in a retail environment.
• Must be at least 16 years old.
• Ability to navigate the store and lift boxes up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience.
• Cover sales floor zones to maintain visual standards.
• Process sales transactions and drive add-on sales.
• Communicate fashion and music trend information.
• Support store maintenance and organization.

Skills

Strong customer service

Sales skills

Collaboration skills

Communication skills

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

1. Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force.
2. Cover the sales floor zone and ensure that assigned areas are up to visual standards.
3. Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix.
4. Communicate fashion & music trend information to management and HQ partners.
5. Work with Store Management to ensure there's no misuse of spells and wizardry around theft.
6. Support the maintenance of the store; help keep the stock room organized and the store tidy.
7. Work as a team to get the job done, demonstrating communication and collaboration skills.
8. Perform any other activities as assigned by your Store Leader.

What You'll Need

• Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
• Strong customer service and sales skills.
• You must be at least 16 years old to join the fandom force.
• Excellent collaboration and communication skills.
• The ability to navigate the store, merchandise products using store equipment, and lift boxes up to 50 pounds.