Seasonal French Bilingual Tax Expert - Canada Remote

Intuit; Kelowna; Remote; CAD 60,000 - 80,000; Part time

Job summary

A leading financial technology platform is seeking a Seasonal French Bilingual Tax Expert. This remote role involves assisting clients with tax return preparation and providing real-time guidance in both English and French. Candidates should have at least two years of tax preparation experience and be comfortable engaging with clients through video tools. This position offers a competitive compensation package based on experience and location.

Benefits

Competitive pay-for-performance compensation

Cash bonus and equity rewards

Flexible working hours

Qualifications

• Minimum of two years of tax preparation experience.
• Experience using professional tax software.
• Excellent customer service skills.

Responsibilities

• Assist clients in preparing income tax returns.
• Engage with customers using video software.
• Deliver accurate answers on tax-related inquiries.

Skills

Customer service

Bilingual (English/French)

Tax preparation

Problem solving

Job description

Overview

Seasonal French Bilingual Tax Expert - Canada Remote

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. With approximately 100 million customers worldwide using TurboTax, Credit Karma, QuickBooks, and Mailchimp, Intuit aims to help everyone prosper. This is a virtual, customer-facing role that uses our video communication software to interact with clients and requires bilingual English / French proficiency.

Responsibilities

• Assist clients in preparing income tax returns using Intuit TurboTax products. Provide tax guidance and review personal tax returns for clients doing their own filings, prepare complete tax returns, and manage product / software inquiries to accelerate our goal of powering prosperity.
• Utilize government websites, professional resources, and team expertise to seek out and deliver accurate answers in clear terms.
• Engage with customers virtually using video software and document interactions to maintain precise records.

Qualifications

• Minimum of two (2) years of paid professional tax preparation experience.
• Ability to provide CRA RepID (representative identifier) upon onboarding for CRA Represent a Client service.
• Experience using professional tax software to prepare and file personal tax returns, including complex elements such as employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• Strong interest in helping clients navigate taxation complexities and a commitment to delighting customers.
• Excellent customer service skills and comfort interacting with clients via video and audio tools in a professional, friendly, and confident manner.
• Willingness and availability to work a flexible schedule with a minimum of 20 hours per week.
• Proficiency in both English and French. The role involves preparing tax returns and offering real-time guidance to English- and French-speaking clients across Canada.

Complementary Skills

• Experience preparing corporate tax returns (T2).
• Experience preparing Quebec tax returns (TP1).
• Tax expertise with a solid understanding of tax laws and ongoing learning to stay current.
• Effective communication, active listening, and empathetic customer service.
• Problem solving, initiative, and ability to resolve or escalate issues as needed.
• Technical acumen and comfort with tax software and tools.

Compensation and Benefits

Intuit offers a competitive compensation package with a pay-for-performance approach. The base pay range varies by location, for example : PEI, BC, and Nova Scotia ranges from 24.50 / hour to 33.50 / hour. The position is eligible for a cash bonus, equity rewards, and benefits in accordance with applicable plans and programs. Final pay is based on factors such as knowledge, skills, experience, and location. Intuit also conducts regular pay equity considerations.

Employment Details

• Seniority level : Mid-Senior level
• Employment type : Part-time
• Job function : Accounting / Auditing and Finance
• Industries : Software Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.