Sales Support Manager

Daimler Truck; Mississauga; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading commercial vehicle finance provider is seeking a Sales Support Manager to develop relationships with Credit and Dealer Credit teams while executing financial strategies. The role requires a Bachelor's Degree and at least 5 years of experience in financial services. Significant interaction with dealers and customers will be necessary, and a strong understanding of the commercial truck market is essential. This position is hybrid, based in Mississauga, ON and will involve up to 20% travel within Canada and the US.

Benefits

Annual bonus program

8% Pension retirement contribution

4 weeks paid vacation

Comprehensive healthcare plan

Qualifications

• Minimum of 5 years of experience in financial services or 8 years of relevant experience in lieu of a degree.
• Progressive experience in the financial services industry with knowledge of captive finance.
• Strong understanding of the commercial truck market in Canada.

Responsibilities

• Develop relationships with Credit and Dealer Credit departments.
• Support the General Manager in executing strategies.
• Manage day-to-day business and dealer interactions.

Skills

Relationship management

Financial analysis

Salesforce proficiency

Problem-solving

Education

Bachelor's Degree

Tools

Salesforce

Diro

Wholesale pricing tools

Job description

Inside the Role

The Sales Support Manager role is critical in developing relationships with Credit, Dealer Credit and Operations in order to execute on tasks. The role serves as the liaison between various departments to secure lines of credit, annual renewals and strategic dealer finance packages. The Sales Support Manager will be proficient in pricing, use of tools such as Salesforce, Diro and wholesale pricing. The role supports the General Manager for Canada and the associated District Finance Manager Team. The Sales Support Manager will help manage day to day business while interacting with a diverse group of partners and external customers / dealers. Travel from time to time will be required.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

There is an estimated 20% travel (Canada and US) expected in this role.

Pay offered dependent on knowledge, skills, and experience

Benefits include an annual bonus program; Pension retirement program with company contribution of 8% for wages, commissions, and bonus (combined with a 10% employee contribution limit); 4 weeks paid vacation; 13+ Calendar holidays; Parental leave top-up to 85% standard (55% extended); Healthcare plan; Life insurance plan (company paid and additional options); Short Term and Long Term disability program.

#DTFSCANADA #HYBRID

What You Drive at DTFS

• Working with the General Manager to execute strategies that support acquisitions, penetration, pricing and presentations.
• Working with District Finance Managers day to day to manage key fleet lines, renewals, pricing and account maintenance. Also supporting with Dealer reviews and managing new financing requests / account maintenance. Providing back up support to DFM’s, working with Dealers, Customers and internal stakeholders.
• Working with District Finance Managers on monthly projections and targets related to pricing, acquisitions, penetration and insurance / fee income products.
• Developing relationships with Credit, Dealer Credit, Customer Service, Collections, Funding. Acting as the liaison and expert to manage processes, problem solve and solve cross-department issues.
• Supporting the General Manager to carry out tasks in line with the strategic direction for DTFS Canada.
• Establishing and maintaining a productive working relationship with the Credit and Operations Departments to ensure the ongoing exchange of information, including updates on process changes.

Knowledge You Should Bring

• Bachelors Degree and minimum of 5 years of experience (or 8 years of relevant experience in lieu of degree)
• Progressive experience in the financial services industry, knowledge of captive finance
• Previous management experience (mid-level)
• Strong understanding of the commercial truck market in Canada – Class 8, 6/7 and Bus
• Understanding of truck applications, use and related industries

Exceptional Candidates Might Have

• French language skills; proficiency in speaking and writing French
• Strong understanding of commercial financing – wholesale, mortgages, capital lending
• Strong understanding of commercial credit

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- Mississauga, ON CA. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Applicants must be legally authorized to work permanently in the country of posting
• Final candidate must successfully complete a criminal background check
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935