sales supervisor

Government of Canada; Brampton; On-site; CAD 40,000 - 55,000; Full time

Job summary

The Government of Canada is looking for a dedicated supervisor to manage staff and operations in a fast-paced retail environment. This role includes training employees, resolving customer inquiries, and overseeing sales transactions. Candidates should possess strong communication skills and a high school diploma.

Qualifications

• 1 to 2 years experience supervising staff in a related environment.

Responsibilities

• Supervise and coordinate activities of staff and volunteers.
• Resolve customer requests and complaints effectively.
• Train staff in job duties and safety procedures.

Skills

Efficient interpersonal skills

Excellent oral communication

Attention to detail

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Conduct performance reviews
• Supervise office and volunteer staff
• Provide customer service
• Complete sales transactions
• Train staff/workers in job duties, safety procedures and company policies

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Standing for extended periods

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Team player