Sales Associate

Knix; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading apparel brand in Vancouver is seeking a Part-Time Sales Associate. This role focuses on creating an uplifting experience for customers, engaging with them to meet their preferences, and ensuring accurate product fittings. Ideal candidates have customer service experience, a warm demeanor, and a passion for the brand's mission. The position offers competitive compensation, flexible hours, and employee discounts.

Benefits

Highly competitive compensation

Generous employee discounts

Parental Leave Top-Up Program

Access to mental health & wellness platform

Qualifications

• Previous experience in customer service is an asset.
• Warm demeanor with a 'get it done' approach.
• Affinity for Knix products and mission.

Responsibilities

• Create a comfortable end-to-end experience for customers.
• Actively listen to customer preferences.
• Lead product fittings to ensure correct sizing.

Skills

Customer engagement

Dynamic thinking

Team collaboration

Problem-solving

Job description

Overview

Knix is an award-winning intimate apparel and activewear brand reinventing intimates for real life. We empower people to be unapologetically free through innovative products and a connected community. Since 2013, Knix has grown rapidly in North America and is recognized as an innovator in the apparel space. We reach over 3 million customers through our online stores, Knix retail locations, wholesale and Amazon channels. We are looking for a purpose-driven and authentic career with Knix and Knix by Knix.

Position: Part-Time Sales Associate

Store Location: 2146 W 4th Ave, Vancouver, BC V6K 1N6

What’s in it for you

• Highly competitive compensation plus monthly bonus
• A flexible in-store schedule (min 15-25 hr/week)
• Generous employee discounts up to 50% on Knix products
• Parental Leave Top-Up Program
• Access to a mental health & wellness platform with therapy and coaching
• Inclusive and diverse workplace culture where all team members can bring their whole selves
• Monthly, quarterly and semi-annual awards and recognition
• Opportunities to advance in your career—we are growing

About you

• You understand what Knix customers want and know how to engage and delight them
• You thrive in a dynamic environment and can think on your feet
• You relate to the experience in fitting rooms and make others feel comfortable
• You’re a born team player who helps the group succeed
• You’re passionate about our customers and inspired by Knix and our mission

Responsibilities

• Create a comfortable and uplifting end-to-end experience for all Knix customers
• Actively listen to customer preferences and recommend products they’ll love
• Lead product fittings to ensure customers buy the correct size the first time
• Stay knowledgeable on our growing product assortment and wear it too
• Ensure products are merchandised effectively to reflect our brand and drive sales
• Escalate issues or opportunities to the Store Manager as needed
• Maintain cleanliness, setup and organization in all areas of the store

Qualifications

• Previous experience in customer service is an asset; more important is being great with people and delivering exceptional experiences
• A warm demeanor with a "get it done" approach
• Team-oriented and collaborative
• Resourceful with the ability to resolve customer issues
• An affinity for our product line and belief in the Knix mission

How we hire

Our people are what make Knix special. We are an equal opportunity employer and celebrate everyone and their intersecting identities. We are committed to an inclusive and equitable interview process and will provide reasonable accommodations as needed. If you require assistance during the application process, please reach out. We welcome applicants from all backgrounds and perspectives.