Sales Associate

Launch your career growth with Staples stores.; Cambridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company located in Cambridge is seeking individuals for a customer service-oriented role. Candidates will engage with customers, drive sales in various areas, and uphold operational standards. Experience in retail is preferred, along with strong communication and teamwork skills. This position offers perks such as discounts and recognition programs, making it an attractive opportunity for anyone looking to grow in retail.

Benefits

Associate Discount

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 3 months to 1 year of prior retail experience preferred.
• Strong communication skills for customer interaction.
• Ability to collaborate in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance engagement.
• Drive sales in various store areas and achieve goals.
• Support merchandising and signage standards.

Skills

Customer service skills

Communication skills

Teamwork

Job description

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front‑facing products, and ensuring demo units are clean and functional.

Some of what you need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Some of what you will get

• Associate Discount
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs
• Job Identification 58650
• Job Category Retail Stores
• Locations 26 Pinebush Road, Cambridge, ON, N1R 8K5, CA