Sales Associate

Staples Canada; Bas-Saint-Laurent; On-site; CAD 30,000 - 40,000; Part time

Job summary

A leading office supplies retailer is looking for a retail associate in Quebec, Bas-Saint-Laurent. Your main responsibilities will include delivering exceptional customer service, driving sales in various product categories, and maintaining store standards. The ideal candidate should have strong communication skills and some retail experience. This role offers benefits like an associate discount and learning and development programs.

Benefits

Associate Discount

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement.
• Drive sales in furniture, technology, and supplies areas.
• Ensure operational excellence and uphold store brand standards.
• Handle transactions using the Point of Sale (POS) system.
• Maintain a clean and safe store environment.

Skills

Customer service skills

Strong communication skills

Ability to work in a team

Job description

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de‑escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front‑facing products, and ensuring demo units are clean and functional.

Some of what you need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Some of what you will get

• Associate Discount
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs