Sales And Rentals Associate - Pro Audio & Recording

Long & McQuade; Edmonton; On-site; CAD 35,000 - 50,000; Full time

Job summary

A music retail company in Edmonton is seeking a dedicated individual to assist customers in selling and renting musical instruments. The ideal candidate will be a musician with strong communication skills and the ability to thrive in a fast-paced environment. Responsibilities include demonstrating products, answering customer inquiries, and maintaining the store's inviting atmosphere. Weekend availability is essential.

Qualifications

• Must be a musician who plays at least one instrument.
• Excellent verbal communication skills.
• Previous experience in retail or sales is an asset.

Responsibilities

• Help customers with the selling and renting of musical instruments.
• Demonstrate products and explain their features.
• Participate in store maintenance and related tasks.

Skills

Musical instrument proficiency

Excellent verbal communication

Positive attitude

Organizational skills

Job description

Job Description

Help our customers through the selling and renting of musical instruments and gear

• Assist customers to and from vehicle with rental gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Ability to demonstrate and educate customers on basic PA setup
• Must be able to work weekdays, weeknights and weekends
• Troubleshoot questions over the phone and e-mail
• Physically able to lift up to 65 lbs / 30kg
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset
• Experience with Digital Mixers, DJ equipment, and / or Lighting would be considered an asset