Retail Team Leader - Growth, Service & Ops

Dollarama; Canmore; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading retail company in Canada seeks a Team Leader to support daily store operations by supervising staff, ensuring excellent customer service, and managing store performance. Candidates should have at least one year of retail experience, supervisory experience, and strong leadership skills. This role offers competitive compensation and benefits, along with opportunities for career growth within the organization. Ideal for motivated individuals seeking to advance in their retail careers.

Benefits

Competitive compensation

Company matched pension plan

Tailor‑made training program

Career growth opportunities

Qualifications

• Minimum of one (1) year of retail experience.
• 1–2 years in a supervisory role.
• Ambition to progress within the company.
• Open availability (day, evening, weekend).

Responsibilities

• Leading and supervising store associates.
• Responsible for store merchandising and shelf stocking.
• Ensuring excellent customer service standards.
• Conducting manager-on-duty tasks.
• Implementing visual merchandising standards.
• Addressing customer complaints.
• Maintaining store safety and cleanliness.
• Performing cash management duties.

Skills

Leadership skills

Communication skills

Multitasking

Job description

A leading retail company in Canada seeks a Team Leader to support daily store operations by supervising staff, ensuring excellent customer service, and managing store performance. Candidates should have at least one year of retail experience, supervisory experience, and strong leadership skills. This role offers competitive compensation and benefits, along with opportunities for career growth within the organization. Ideal for motivated individuals seeking to advance in their retail careers.