retail store supervisor

Zam Zam Supermarket & Halal Meat; Saskatoon; On-site; CAD 30,000 - 40,000; Full time

Job summary

A local retail supermarket in Saskatoon is looking for a supervisor to manage sales staff, handle customer queries, and oversee inventory. The ideal candidate should have a secondary school certificate and at least 7 months of experience in a similar role. This position emphasizes teamwork and excellent communication skills, creating a supportive environment for diverse communities.

Benefits

Support for newcomers and refugees

Mentorship programs

Diversity training

Qualifications

• Minimum of 7 months experience in a supervisory role.
• Ability to execute customer service excellence.
• Experience in retail business environment.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Authorize payments and returns.
• Prepare sales reports.
• Organize inventory management.

Skills

Client focus

Excellent oral communication

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

• Work Term: Permanent
• Work Language: English
• Hours: 32 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Asset languages

• Hindi
• Urdu

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people
• Cashiers
• Grocery clerks and shelf stockers
• Retail salespersons and sales clerks

Personal suitability

• Client focus
• Excellent oral communication
• Organized
• Reliability
• Team player

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
• Does not require Canadian work experience

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities