Retail Store Operator

Calendar Club of Canada; Medicine Hat; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A seasonal retail company in Medicine Hat is seeking a Store Operator to manage all aspects of store operations. This commission-based contract role involves overseeing hiring, training, and compliance with various regulations. Candidates should have a background in retail management and experience using Microsoft software. Join a fun, entrepreneurial environment and enjoy a flexible work-life balance while contributing to a well-known Canadian brand.

Benefits

Flexible work/life balance

Commission on sales

Training and support

Qualifications

• Experience in retail business management is essential.
• Candidates must be willing to acquire necessary documentation.
• Prior experience in sales and operating retail stores is required.

Responsibilities

• Inspect store locations and manage crew for setup.
• Hire and train employees for store operations.
• Manage payroll and communicate with mall management.
• Ensure compliance with all relevant regulations.

Skills

Retail business management

Sales experience

Microsoft software proficiency

Education

Business license or willingness to acquire one

Job description

Overview

We are looking for the right person to be a Calendar Club of Canada Store Operator.

Do you have a passion for working hard from day one and do you already live the same core values we do?

Our core values:

• Love What We Do
• Service Mindset
• Forward Thinking
• Go to People
• Courageous Communication

Who we are: Calendar Club Canada is one of Canada’s largest seasonal retailers. We provide our customers with a collection of calendars, puzzles, games and toys. We connect people to their passions, offering curated, meaningful gifts that spark joy while bringing people together to share and engage precious heartfelt moments by providing a unique personal experience. We live and breathe our core values!

Kindly review all job responsibilities and requirements before applying.

Position Summary

Store Operators must have a business license or be willing to acquire one.

Store Operators are responsible for having or acquiring proper documentation to comply with provincial and federal regulations including a BNR registration, re-sale certificate, sales tax license, commercial bank account, access to an accredited payroll service, Workplace Safety and Insurance Board certificate and federal and provincial tax IDs (if applicable).

This is a contract-commission based position.

Candidates must have experience in retail business management, operating retail stores, sales and using Microsoft software.

Responsibilities

• Inspecting the store location site and providing information about it to Calendar Club.
• Hiring and training a crew to meet the delivery truck, unload it and build the store according to instructions provided.
• Hiring and training employees to help operate the store day to day.
• Managing ALL labour costs and determining a method of payroll (weekly/bi-weekly, salary) using an accredited payroll service.
• Communicating with mall management to inquire about permits, storage space, and any other special needs or requests.
• Finding offsite storage for empty skids, boxes, and totes if there is no mall storage; may require a rental truck. These items will be reused when packing up the store at lease end.
• Building and merchandising the store according to the instructions and plan-o-grams.
• Preparing and arranging daily deposits.
• Completing the End of Day process on the POS and depositing cash to a bank account assigned by Calendar Club.
• Ensuring merchandise is stocked and displayed neatly by staff.
• Keeping the store up to date with promotional signage and marketing materials as needed and requested.
• Ensuring all store employees provide exemplary customer service, greet customers, distribute promotional products, and wear provided uniforms.
• Tearing down/packing up at the end of the season with adequate staff to complete on time.

What We Provide to Each Store Operator

As a Calendar Club of Canada Operator, you have the opportunity to manage your own business while reducing the risks of “doing it on your own.”

Inventory

• You earn commission as you sell the inventory. Commissions are paid on a schedule indicated in the Seasonal Operator Agreement.
• Low inventory risk. Calendar Club pays for the inventory and ships it to the store. As an Operator you are responsible for keeping it safe; your company is responsible for any missing inventory or unauthorized discounts.
• Scan in each license plate (packing slip) in each box when it arrives to confirm items arrived in the store.
• Replenishment of stock and a broad product variety.
• Returnable for credit at the end of the lease.
• Freight paid for product and fixtures if within scope.
• Proven Operations System, Manuals, and Build/Pack-up instructions.
• Planogram provided per store.
• A POS (Point of Sale) system provided; return it at store closing.

Marketing

• In-store signage, mall advertising, and promotional graphics.

Fixtures

• All fixtures are provided and designed for each concept; outbound and fixture return freight is paid; detailed assembly instructions.

Leasing

• Best available mall locations.

Extensive real estate connections

• Calendar Club pays the rent.

Support

• Training
• Access to support by phone, email, or virtual video chats
• Access to our library of videos, processes, instructions and meeting recordings
• Updates by email regarding promotions, tips, goals and actual sales achieved
• Daily reports showing % damages, % returns, % customer data gathered, etc.
• Daily shipping notifications and inventory
• Regular meetings to share updates and answer questions.

What’s in it for you?

• Receive a commission rate on all items sold in store
• Be your own boss with flexible work/life balance
• Be part of a fun, entrepreneurial company with a team that provides exceptional service
• Collaborate with a team eager to help you succeed
• Opportunity to participate in our annual Tree Canada program to help plant trees across Canada
• Gain meaningful work experience with a passionate Canadian organization serving the retail industry for over 30 years

More details will be provided to candidates who have been contacted to complete an application.

Diversity Statement

We are an equal opportunity employer that recognizes the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Job Types: Full-time, Contract, Commission

Work days

• Monday to Friday
• Weekends as needed

• Please read the job posting in full, ensuring you qualify and meet all requirements listed.

Work Location: Hybrid remote in Medicine Hat, Alberta

Industry: Retail

Employment Type: Contract