Retail shift Supervisor

Adecco Canada; Ingersoll; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Retail Shift Supervisor for its client's location in London, ON. The successful candidate will oversee team members, ensure operational excellence, and deliver exceptional guest experiences. Ideal applicants should have strong leadership and customer service skills and a high school diploma. This full-time position offers a pay rate of $20-$23 per hour and requires flexibility in working hours.

Qualifications

• Legal eligibility to work and reside in Canada.
• Strong leadership, communication, and customer service skills.
• Previous food service or supervisory experience preferred.

Responsibilities

• Lead by example, treating team members and guests with respect.
• Assist in recruitment, training, and monitoring of team members.
• Deliver a guest-first approach, addressing complaints quickly.

Skills

Strong leadership

Communication skills

Customer service

Organizational skills

Problem-solving

Conflict resolution

Education

High school diploma or equivalent

Job description

Overview

Adecco is actively seeking a motivated Retail Shift Supervisor to join our client's London, ON location. This full-time role is operational in nature and focuses on supervising team members during shifts to ensure high standards in people, product, cleanliness, and delivering an exceptional guest experience. As a Team Shift Supervisor, you will lead by example, foster a positive work environment, and support operational excellence while driving sales and ensuring health and safety compliance.

Location: London, ON

Pay Rate: $20-$23 / hour.

Shift: Availability to work flexible shifts, including early mornings, evenings, weekends, and holidays.

Job type: Permanent | Full-time

Responsibilities

• Lead by example, treating team members and guests with respect while maintaining a motivating work environment.
• Assist in recruitment, training, orientation, and monitoring of team members.
• Address issues promptly and ensure optimal team coverage during shifts.
• Deliver a guest-first approach, responding to complaints quickly and positively.
• Support incentive programs and maintain health, safety, and food handling standards.
• Work flexible shifts, including mornings, evenings, weekends, and holidays.
• Ensure compliance with operating standards and legislation.
• Manage shift cash procedures and operational documentation.
• Maintain product merchandising, stock levels, and operational efficiency.
• Assist management in driving sales and achieving operational goals.
• Follow safe work practices, use protective equipment, and report injuries or unsafe conditions.

Qualifications

• Legal eligibility to work and reside in Canada.
• High school diploma or equivalent (work experience may be considered).
• Strong leadership, communication, and customer service skills.
• Previous food service or supervisory experience preferred.
• Ability to handle cash and follow proper procedures.
• Strong organizational, time management, problem-solving, and conflict resolution skills.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.

Don’t miss out on this Team Shift Supervisor position in London, ON. Apply now and our dynamic team of recruiters will reach out if you qualify for this role.

To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.com/en-ca/job-seekers/benefits

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