Retail Shift Leader - Fort McMurray

Canna Cabana; Fort McMurray; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading cannabis retail company in Fort McMurray, Alberta is seeking Part Time Shift Leaders to oversee daily operations, manage staff, and ensure exceptional customer service. Ideal candidates will have a strong sales orientation, a valid SellSafe Certification, and at least 2 years of retail experience, preferably in the cannabis sector. This role offers significant growth opportunities and unlimited bonus earning potential.

Benefits

Opportunity for growth

Unlimited bonus earning potential

Qualifications

• 2 years of work experience in retail, preferably in cannabis industry.
• Must possess valid SellSafe Certification.
• Ability to work various shifts including nights and weekends.

Responsibilities

• Supervise daily operations and assist store management.
• Lead by example in sales and customer service.
• Handle customer complaints and ensure policy compliance.
• Manage inventory processes during shifts.

Skills

Sales orientation

Customer service skills

Time management

Teamwork skills

Communication skills

Problem-solving skills

Education

Completion of high school

College/CEGEP/vocational training

Tools

Microsoft Office

Job description

Overview

Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Must have valid SellSafe Certification

Qualifications

• Completion of high school and college/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work nights, holidays and weekends and different locations

Job Types

Part-time, Permanent

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

Note: SellSafe License is mandatory for working at any cannabis store. To get SellSafe license please visit – SellSafe Cannabis Staff Training | AGLC