Retail Security Officer: Proactive, Customer-Focused Guard

Securiguard Services; Vancouver; On-site; Full time

Job summary

A leading security firm in Vancouver is looking for Retail Security Officers to ensure safety in retail environments. This position emphasizes customer service, proactive visibility, and professionalism. Candidates must hold a valid BC Security Worker License and complete Basic Security Training, with strong skills in report writing. The role involves patrols, incident documentation, and supporting store management. Benefits include paid training, career growth opportunities, and supportive team culture.

Benefits

Paid training

Opportunities for overtime

Extended health benefits

Employee perks

Qualifications

• Must have a valid BC Security Worker License to work legally in security.
• Basic Security Training (BST) is required to ensure safety protocols.
• Ability to stand for long periods during 8-hour shifts is necessary.

Responsibilities

• Provide excellent customer service and serve as a theft deterrent.
• Maintain a professional presence in retail environments.
• Identify risks and safety concerns to report to management.
• Patrol designated areas to ensure safety.
• Document incidents and concerns using TrackTik.

Skills

Customer service skills

Report-writing skills

Education

Valid BC Security Worker License

Basic Security Training (BST)

Tools

TrackTik

Job description

A leading security firm in Vancouver is looking for Retail Security Officers to ensure safety in retail environments. This position emphasizes customer service, proactive visibility, and professionalism. Candidates must hold a valid BC Security Worker License and complete Basic Security Training, with strong skills in report writing. The role involves patrols, incident documentation, and supporting store management. Benefits include paid training, career growth opportunities, and supportive team culture.