Retail Sales Associate (part-time)

Canada Goose; Banff; On-site; Part time

Job summary

A leading outdoor apparel company in Banff is seeking a part-time Retail Sales Associate to create outstanding customer experiences. Responsibilities include achieving sales targets, maintaining store standards, and contributing to a positive work environment. The ideal candidate has at least 2 years of customer service experience and a proven sales record. The role offers growth opportunities and a competitive rewards program.

Benefits

Competitive Total Rewards Program

Opportunities for career growth

Donation matching and paid volunteer time

Support for physical and mental health

Qualifications

• Minimum 2 years of customer service experience, preferably in the apparel retail industry.
• Proven record of successful sales performance.
• Ability to work efficiently in a fast-paced team-oriented environment.

Responsibilities

• Achieve or exceed personal sales targets and productivity standards.
• Build a positive store environment through effective communication.
• Assist in driving NPS and other selling metrics.

Skills

Customer service experience

Sales performance

Communication skills

Time management

CRM tools

Proficiency in another language

Tools

Microsoft Office

Job description

Location

Cascade Shops

Address: 317 Banff Avenue Banff, Alberta T1L 1C1 Canada

Job Title

Retail Sales Associate (part-time)

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they\'re yours for the taking.

--

Canada Goose n’est comme aucune autre entreprise. Nous avons bâti quelque chose de grand, quelque chose de spécial — une marque emblématique de style de vie avec une histoire authentique et inspirante. Au cœur de cette histoire se trouve notre promesse : inspirer et permettre à chacun de s’épanouir dans le monde extérieur. Vivre à ciel ouvert.

Chez Canada Goose, vous faites partie d’un mouvement plus grand que vous. Un mouvement qui cherche à puiser dans le pouvoir réparateur de la nature et qui est animé par une mission : garder la planète froide et les gens au chaud. Nous affrontons toutes les conditions, prêtons attention à chaque détail et construisons une communauté qui croit en une vie audacieuse et solidaire, autour de personnes qui changent les règles du jeu.

Ici, les opportunités sont partout — pour essayer quelque chose de nouveau, pour apprendre, pour accomplir un travail significatif et porteur de sens et elles sont à votre portée.

Position Overview

The Brand Ambassador, Experience is accountable for creating and providing outstanding experiences that allow customers to continuously conquer the outdoors. They will assist in the execution of store functions in relation to customer experience, while ensuring excellence in all areas.

What You’ll Do

• Achieve or exceed personal sales targets and productivity standards
• Build a positive store environment through effective communication, collaboration and partnership with the management team
• Attend and participate in all store meetings, events and product knowledge sessions
• Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
• Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories
• Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement
• Leverage in store elements to provide a memorable customer experience and promote repeat purchase
• Follow all store operating procedures to minimize store shrink
• Handle all Point of sale (POS) transactions in compliance with company standards
• Support in the overall upkeep of physical store maintenance and standards
• Maintain Visual Merchandise directives

Let’s Talk About You

• Minimum 2 years of customer service experience, preferably in the apparel retail industry
• Proven record of successful sales performance
• Previous experience working with affluent and luxury brands in high traffic locations
• Strong time management and multi tasking skills
• Ability to work efficiently in a fast-paced and team orientated environment
• Good understanding of CRM tools/processes
• Excellent communication and social skills
• Basic skills in Microsoft Office, specifically, Word and Excel
• Bonus points for proficiency in another language

What’s in it For You?

• A company built on Canadian roots and heritage
• Your work is recognized with a comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at [e-mail].

Ce Que Nous Vous Offrons

Offres en français :

• Une entreprise fondée sur des racines et un patrimoine canadien
• Votre travail est reconnu grâce à un programme global et concurrentiel de récompenses totales
• Des opportunités d’évolution de carrière à travers de nombreux programmes internes et externes
• Donnez et recevez de la reconnaissance avec nos programmes Goose Rewards et ICON Rewards
• Faites partie de CG « Gives » : programme de dons jumelés et congés payés pour faire du bénévolat auprès des organismes qui vous tiennent à cœur
• Accès à des outils et ressources pour soutenir votre santé physique et mentale, favoriser le changement et renforcer les liens avec vos collègues
• Des leaders et des collègues inspirants qui vous élèveront et vous aideront à grandir

Nous croyons au pouvoir de l’inclusion et sommes passionnés par la création et le maintien d’un environnement de travail inclusif et équitable, où chaque employé peut être authentique chaque jour. Nous sommes convaincus que chacun de nos membres d’équipe enrichit notre diversité en nous exposant à différentes façons de comprendre le monde, d’identifier les défis et de découvrir, concevoir, produire et offrir d’excellents produits et services. Ce sont nos perspectives variées qui nous permettent de créer, rêver et vivre à ciel ouvert.

Canada Goose est un employeur offrant l’égalité des chances et s’engage à fournir des mesures d’adaptation en matière d’emploi conformément au Code des droits de la personne de l’Ontario et à la Loi sur l’accès à l’information et les droits des personnes handicapées de l’Ontario.

Il existe plusieurs façons de passer une entrevue avec nous! Si vous avez besoin de mesures d’adaptation pour votre entrevue, veuillez nous écrire à l’adresse suivante : [e-mail].