Retail Frontline Lead — Service-Driven Store Leader

Basspro; Nanaimo; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Nanaimo is seeking a Retail Lead to oversee the daily operations of their department. The successful candidate will provide supervision and leadership to team members, ensuring exceptional customer service and adherence to store policies. Applicants should have supervisory experience and be available for flexible scheduling, including weekends. Enjoy competitive wages and comprehensive benefits in a fun work environment.

Benefits

Discounts on retail merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Qualifications

• Two or more years of supervisory experience in a sales or service environment is preferred.
• Open availability for store opening and closing shifts, and weekends.
• Experience in a related field or outdoor lifestyle is advantageous.

Responsibilities

• Provide supervision and leadership to the department team members.
• Ensure team members follow all operational procedures.
• Provide legendary customer service by evaluating customer needs.

Skills

Supervisory skills

Customer service expertise

Problem-solving skills

Education

High school diploma or equivalent

Job description

A leading retail company in Nanaimo is seeking a Retail Lead to oversee the daily operations of their department. The successful candidate will provide supervision and leadership to team members, ensuring exceptional customer service and adherence to store policies. Applicants should have supervisory experience and be available for flexible scheduling, including weekends. Enjoy competitive wages and comprehensive benefits in a fun work environment.