restaurant manager

New York Fries; Hamilton; On-site; CAD 50,000 - 65,000; Full time

Job summary

A prominent food service company in Hamilton, Ontario, is seeking a mid-senior level manager to evaluate and supervise daily operations. The ideal candidate will have at least 1 year of experience, a college education, and strong interpersonal skills. The position is full-time and requires work on-site, ensuring high standards in customer service and staff performance.

Qualifications

• 1 year to less than 2 years of experience in a relevant role.
• Ability to supervise 5-10 people.
• Criminal record check required.

Responsibilities

• Evaluate daily operations to ensure efficiency.
• Monitor staff performance and set work schedules.
• Provide exceptional customer service and address complaints.

Skills

Client focus

Efficient interpersonal skills

Team player

Ability to multitask

Dependability

Attention to detail

Education

College/CEGEP

Tools

Electronic cash register

MS Office

Point of sale system

Job description

Overview

Languages: English

Education: College/CEGEP

Experience: 1 year to less than 2 years

Work location: On site — Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Lead/instruct individuals
• Address customers\' complaints or concerns
• Provide customer service

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• MS Office
• Point of sale system

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Food & Beverages