restaurant manager

Claudio's Ristorante; Burnaby; On-site; CAD 45,000 - 60,000; Full time

Job summary

Un restaurant local à Burnaby recherche un gestionnaire pour superviser les opérations quotidiennes. Vous serez responsable de la gestion du personnel, de l'évaluation des opérations et de l'assurance de la satisfaction client. Les candidats doivent avoir au moins 2 ans d'expérience et posséder un certificat de fin d'études secondaires. Ce poste est permanent, à temps plein, et exige un excellent service à la clientèle.

Qualifications

• Minimum de 2 ans d'expérience en gestion dans un environnement de restauration.
• Doit parler l'anglais.
• Capacité à superviser et former le personnel.

Responsibilities

• Évaluer les opérations quotidiennes.
• Modifier les méthodes de préparation des aliments et les prix.
• Superviser et former le personnel.

Skills

Compétences interpersonnelles

Attention aux détails

Capacité à travailler sous pression

Service à la clientèle

Capacité à multitâcher

Education

Certificat de fin d'études secondaires

Certificat Serving It Right

Job description

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 40 hours per week

Education

• Secondary (high) school graduation certificate

Tasks

• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Enforce provincial / territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers\' complaints or concerns
• Provide customer service
• Manage events

Certificates, licences, memberships, and courses

• Serving It Right Certificate

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 2 years to less than 3 years

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
• Does not require Canadian work experience

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers