Resort Housekeeper

Rudding Park; British Columbia; On-site; CAD 34,000 - 44,000; Full time

Job summary

A luxury hotel in British Columbia is seeking a Resort Housekeeper to deliver exceptional cleanliness and service standards. The position requires attention to detail, reliability, and a passion for guest satisfaction. This role offers competitive pay, numerous benefits including enhanced pay for evening and weekend shifts, and opportunities for personal growth and development.

Benefits

Enhanced pay for evening and weekend work

Service Charge opportunities

Company sick pay

Discounts on spa and dining

Annual leave up to 30 days

Complimentary overnight stay after probation

Investment in personal growth

Wage Stream access

Employee Assistance Programme

Local gym discounts

Complimentary counseling sessions

Wellbeing App access

Qualifications

• Previous housekeeping experience preferred.
• Ability to work flexible hours.
• Strong communication skills.

Responsibilities

• Provide the highest level of service to our guests at all times.
• Clean and service allocated areas to the highest standards.
• Report lost property and maintenance issues.

Skills

Attention to detail

Efficient

Passion about guest service

Reliable

Team player

Flexible

Job description

Overview

We are not just hiring - we are looking for personalities that light up a room!

• How big is your smile?
• Do your eyes light up a room?
• Can you turn challenges into opportunities and guests into lifelong ambassadors

We believe that the best part of our team is the energy, positivity, and genuine smiles we share with every guest and team members.

If you've got any of the above, we want to hear from you.

We are on the hunt for enthusiastic, positive, and energetic people who thrive on creating moments that guests will remember long after they leave.

We are searching for Resort Housekeeper to join ur Rudding Park Team. You will be responsibile for ensuring the highest level of housekeeping service in all areas at all times.

What We Are Looking For

• Attention to detail
• Effecient
• Passion about guest service
• Reliable
• Team player
• Flexible

Key Responsibilities

• Provide the highest level of service to our guests at all times undertaking reasonable requests to ensure the guest's comfort
• Clean and service allocated areas to the highest standards of cleanliness - bedrooms, holiday park lodges and cottages, public and staff areas
• Undertake turn-down duties as per weekly rota
• Refer guest complaints to a senior member of the Housekeeping Team in order to resolve the complaint to the guest's complete satisfaction
• Ensure that trolleys and service points are kept orderly and replenished to the correct levels with linens, cleaning materials and guest supplies
• Ensure that all corridors and public areas are kept clean and tidy ensuring that the trolley does not block any thoroughfares
• Report lost property via the proper procedure
• Maintain the highest levels of security ensuring that guests' rooms are secured after cleaning, keys are kept secure at all times and immediately reporting any suspicious behaviour or characters
• Report any faults of equipment to maintenance immediately and also any faults within guest bedrooms or in public/staff areas
• Undertake any periodic and special cleaning requirements as necessary

In return for your hard work and commitment we offer:

• Enhanced pay - 50p per hour for evening work after 7pm (Sunday - Thursday), £1 per hour for weekend day work until 7pm (Saturdays and Sundays), £1.50 per hour for evenings from 7pm (Friday and Saturdays)
• Service Charge (Tronc) earn up to an additional £5,000 per year
• Company sick pay for up to 4 weeks
• A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
• Annual party, family fun days, and award dinners - we love to celebrate!
• Up to 30 days annual leave, increasing with length of service
• Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation
• FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV.
• Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
• Can\'t wait until pay day? Wage Stream allows you to pay yourself when you need it!
• Hospitality Rewards include FREE Employee Assistance Programme from Day 1
• Local discounts on gym memberships
• Complimentary counselling sessions to support mental health
• Wellbeing App with a range of support such as podcasts, fitness videos, recipes
• AND MUCH MORE...........

About Rudding Park

A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.

Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.