Resident Service Coordinator - Steele Acadia Portfolio

Monroe Group Ltd.; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading affordable housing management company is seeking a Resident Service Coordinator to ensure smooth property operations. Responsibilities include coordinating educational resources for residents, acting as a relocation specialist during renovations, and advocating for residents' needs. The ideal candidate has a high school diploma and experience in social service delivery, with strong communication skills and a passion for customer service. Competitive hourly wage and benefits offered.

Benefits

Medical, dental, and vision insurance

401k program with company match

Paid holidays and vacation

Qualifications

• Two or more years of experience in social service delivery with the elderly and/or family population.
• Demonstrated working knowledge of supportive services and resources.
• English language proficiency (read, speak, write).

Responsibilities

• Coordinate and provide educational materials for residents.
• Act as a relocation specialist during construction projects.
• Advocate, organize, and problem-solve for residents.

Skills

Customer service

Advocacy

Problem-solving

Communication skills

Education

High School diploma or equivalent

Job description

Apply

Job Type

Full-time

Description

Resident Service Coordinator

Monroe Group is looking for a Resident Service Coordinator to join our team!

We are seeking a Resident Service Coordinator to help us keep our property running smoothly. Must enjoy working with people and have a passion for customer service!

Summary: The Resident Service Coordinator (RSC) will coordinate and provide, with the support of the onsite property management team, a range of educational materials to be available to residents free of charge. The RSC will create materials as well as obtain materials from area community service organizations. In addition, the RSC will act as a relocation specialist to help plan, coordinate, and communicate in-place renovations and temporary relocations as they continue through construction projects at the properties.

REQUIREMENTS For Consideration Are

• High School diploma or equivalent
• Two or more years of experience in a social service delivery with the elderly and/or family population.
• Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated the ability to advocate, organize, problem-solve, and provide results for the residents served.
• English language proficiency (read, speak, and write)
• The ability to pass a full background check
  
  

Where is the job located? Bath, ME & Surrounding Area

Why join the Monroe Team? Monroe Group is one of the country’s fastest-growing affordable housing management companies with a portfolio of 80+ affordable communities, 8,000 units in Twenty-six (26) States, and growing. We believe in building Teams, each voice is heard and valued!

Great benefits! Monroe Group offers medical, dental, and vision insurance including a Flexible Spending Account and Health Savings Account. We provide company-paid life insurance along with short and long-term disability insurance options, 11 paid holidays, vacation, sick time, and a 401k program with a company match of up to 4%.

Requirements

Additional Information:

• Must be able to work assigned hours as scheduled.
• Must be able to work in a fast-paced environment.
• Must be able to maintain confidentiality.
• Must be able to complete tasks in a timely manner.
• Familiarity with clerical practices, office procedures, and automated equipment.
• Required to learn all aspects of community manager duties.
• Ability to satisfactorily complete tasks with minimal supervision.
• Must be a self-starter and self-motivated.
• Ability to perform assigned tasks with reasonable speed and accuracy.
• Excellent verbal and written communication skills.
  
  

Salary Description

$17.00/hr. - $19.00/hr.