Resident Manager

MetCap Living; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading property management company is seeking a Building Resident Manager in Ottawa. This full-time position includes competitive salary, health benefits, and training. Duties will include managing daily maintenance tasks, ensuring safety compliance, handling tenant inquiries, and more. Ideal candidates should possess strong cleaning and maintenance skills, as well as customer service capabilities. This role offers opportunities for career development within the expanding organization.

Benefits

Competitive full-time salary

Mobile phone

Health benefits package

Annual bonuses

Training for responsibilities

Career development opportunities

Qualifications

• Ability to lift up to 50 lbs.
• Strong maintenance and customer service skills are an asset.

Responsibilities

• Check life safety systems and complete fire log book.
• Inspect boiler, electrical rooms, and supply inventory.
• Collect and process rental payments.
• Coordinate and schedule trades and suppliers.

Skills

Cleaning experience

Maintenance skills

Customer service skills

Teamwork ability

Job description

MetCap Living Management Inc. is one of the largest private third party property managers specializing in multi‑residential property management. We are a growth orientated company with our head office located in Toronto, Ontario and property operations in British Columbia, Ontario, Quebec, Nova Scotia and New Brunswick.

MetCap Living Management Inc. is seeking a Building Resident Manager for one of our properties in Ottawa. This great, full‑time opportunity includes apartment benefit, health benefits, and training.

Physical Duties Daily

• Check life safety systems, complete fire log book
• Inspect boiler and electrical rooms and supply inventory
• Inspect parking levels and exterior grounds
• Inspect floors and grounds and list deficiencies
• Clean, mop, and clear debris from refuse chute
• Clean all elevator landings, lobby, back lobby/moving room, laundry room, parking level entrances, elevators, equipment
• Exterior cleanup
• Complete snow logs in the winter season
• Change garbage bins in the compactor room
• Clean vacant suites
• Complete maintenance in vacant suites
• Review and complete requests for repairs
• Administrative Duties Daily
• Collect and process rental payments
• Take cheques to the bank
• Co‑ordinate and schedule trades, suppliers, and contractors on approved P.O.s
• Update in‑suite maintenance schedule
• Process all correspondence
• Prepare P.O.s for approval by the Property Manager
• Receive P.O.s for work completed
• Send completed P.O.s to AP
• Answer tenant inquiries
• Filing documentation
• Prepare and complete incoming and outgoing inspections
• Deliver tenant notices
• Tenant communications
• Lift up to 50 lbs

What MetCap offers

• Competitive full‑time salary
• Mobile phone
• Health benefits package
• Annual bonuses
• Training will be provided for all areas of responsibility
• Opportunity for career development

Preferred Requirements

• Cleaning experience
• Maintenance skills
• Customer service skills
• Ability to perform in a team environment
• Strong maintenance and customer service skills are an asset

We thank all those who apply, but only selected candidates will be contacted for an interview.

MetCap Living Management Inc. is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require disability‑related accommodation to participate in the recruitment process, please email us.