Remote Sports Fan Experience Specialist

Sutherland; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service provider in Canada is looking for a Customer Service Representative. This role involves engaging sports fans while working remotely. You will provide exceptional service, educate users on digital platforms, and resolve inquiries. Required qualifications include a high school diploma and at least one year of customer service experience. Benefits include competitive pay, paid training, and career advancement opportunities.

Benefits

Competitive hourly rates

Paid training

Medical, dental, and vision benefits

Generous PTO

Career advancement opportunities

Qualifications

• Minimum of 1 year of customer service experience is essential.
• Ability to type 30+ words per minute is required.
• Excellent communication skills in English, both verbal and written.

Responsibilities

• Provide exceptional customer service as a brand ambassador.
• Educate fans on using the employer's services, including streaming games.
• Utilize technology tools effectively to resolve inquiries.

Skills

Customer service experience

Communication skills in English

Problem-solving abilities

Typing speed 30+ words per minute

Education

High school diploma or GED

Tools

Microsoft programs

Job description

A leading customer service provider in Canada is looking for a Customer Service Representative. This role involves engaging sports fans while working remotely. You will provide exceptional service, educate users on digital platforms, and resolve inquiries. Required qualifications include a high school diploma and at least one year of customer service experience. Benefits include competitive pay, paid training, and career advancement opportunities.