Remote Senior Manager, Tech Program Mgmt – Pro Services

GitLab; Remote; CAD 100,000 - 130,000; Full time

Job summary

A leading software firm is looking for a Senior Manager of Professional Services, overseeing project management and ensuring successful customer engagements in a remote setting. The ideal candidate will have a strong background in program delivery, team leadership, and cross-functional collaboration. This role involves strategic execution and improving service delivery methodologies while fostering a culture of excellence. Candidates will thrive in a remote environment, managing diverse teams and customer-facing programs.

Benefits

Flexible working hours

Professional development opportunities

Qualifications

• Experience in leading program and project delivery for customer engagements.
• Ability to build and scale project management teams.
• Strong background in professional services delivery models.

Responsibilities

• Lead strategy and execution of Professional Services technical program management.
• Manage a team of project and program managers.
• Define and refine project management methodologies.

Skills

Project management

Leadership

Customer relations

Cross-functional collaboration

Education

Relevant degree or equivalent experience

Tools

Project management software

Job description

A leading software firm is looking for a Senior Manager of Professional Services, overseeing project management and ensuring successful customer engagements in a remote setting. The ideal candidate will have a strong background in program delivery, team leadership, and cross-functional collaboration. This role involves strategic execution and improving service delivery methodologies while fostering a culture of excellence. Candidates will thrive in a remote environment, managing diverse teams and customer-facing programs.