Remote Senior Customer Engagement & Advocacy Marketing Lead

PointClickCare; Mississauga; Hybrid; CAD 111,000 - 124,000; Full time

Job summary

A leading health tech company is looking for a program leader to enhance customer engagement and advocacy initiatives. This role requires 5+ years in B2B marketing within SaaS/Healthcare, focusing on developing meaningful digital experiences and leveraging AI tools. Responsibilities include strategic planning, community engagement, and collaboration with various stakeholders. The position offers a salary range of $111,000 - $124,000 along with benefits like flexible paid time off and wellness support programs. Candidates should be prepared for up to 25% travel.

Benefits

Flexible Paid Time Off

Retirement Plan Matching

Wellness Support Programs

Qualifications

• 5+ years of B2B marketing experience in SaaS/Healthcare.
• Proven success in Online Community and Customer Advocacy.
• Strong strategic thinker with flexibility and collaboration skills.

Responsibilities

• Develop strategic planning for customer engagement initiatives.
• Collaborate with Web Developers on platform maintenance and upgrades.
• Drive community participation among customers and influencers.

Skills

B2B marketing experience

Customer Advocacy Program Management

Strategic problem solving

Exceptional communication

Relationship-building

Job description

A leading health tech company is looking for a program leader to enhance customer engagement and advocacy initiatives. This role requires 5+ years in B2B marketing within SaaS/Healthcare, focusing on developing meaningful digital experiences and leveraging AI tools. Responsibilities include strategic planning, community engagement, and collaboration with various stakeholders. The position offers a salary range of $111,000 - $124,000 along with benefits like flexible paid time off and wellness support programs. Candidates should be prepared for up to 25% travel.