Remote Head of Partner Success & Management

Reach; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading technology company is looking for a Head of Partner Success to lead their global partner ecosystem, optimizing activation and revenue contribution. This remote role requires 7-10+ years in partnerships within FinTech or e-commerce and strong leadership skills. The role emphasizes collaboration across teams and aims to drive partner health and reduce churn. This position offers competitive compensation, private healthcare, a learning allowance, and a collaborative team environment.

Benefits

Competitive compensation and pension contribution

Comprehensive private healthcare coverage

Annual learning and development allowance

Hybrid working with modern office space

Collaborative global team

Qualifications

• 7-10+ years in partnerships or partner success in FinTech, payments, SaaS, or e-commerce.
• Experience enabling complex or high-GMV partners.
• Strong communicator with excellent cross-functional influence.
• A builder's mindset—comfortable designing processes from 0→1.

Responsibilities

• Lead and scale Partner Success across product + commercial partners.
• Build partner onboarding, enablement, and QBR frameworks that drive adoption.
• Deliver partner-sourced revenue through better activation and integration quality.
• Solve issues fast by partnering with Product, Sales, Compliance, and Operations.
• Own partner KPIs, forecasting, and executive reporting.
• Proactively protect partner health and reduce churn or volume risk.

Skills

Partnerships

Communication

Cross-functional influence

Problem-solving

Process design

Job description

A leading technology company is looking for a Head of Partner Success to lead their global partner ecosystem, optimizing activation and revenue contribution. This remote role requires 7-10+ years in partnerships within FinTech or e-commerce and strong leadership skills. The role emphasizes collaboration across teams and aims to drive partner health and reduce churn. This position offers competitive compensation, private healthcare, a learning allowance, and a collaborative team environment.