Remote Client Success Manager, Accelerator Unit

Clever Digital Marketing; Remote; CAD 80,000 - 90,000; Full time

Job summary

A digital marketing agency is seeking a Client Success Manager to manage a mid-market portfolio within their Accelerator Business Unit. The role includes analyzing campaign performance, leading client consultations, and ensuring client satisfaction and retention. Candidates should have strong communication skills and a background in client management. Benefits include a competitive salary, flexible remote work, and comprehensive health coverage.

Benefits

Competitive base salary + performance-based bonuses

Flexible remote work environment

Group Benefits - Medical, Dental, Vision

Company-provided MacBook

Work Abroad Policy

Qualifications

• 4+ years in a client-facing, portfolio management, or account management role.
• Strong soft skills: communication, clarity, client rapport, and expectation-setting.
• Experience analyzing marketing or sales funnels, even if not in paid media.

Responsibilities

• Serve as the primary point of contact for your client portfolio, building trust.
• Analyze campaign performance and provide actionable insights.
• Lead bi-weekly client calls focused on strategic alignment and performance.

Skills

Strong communication skills

Analytical abilities

Client relationship management

Proactive problem-solving

Calm under pressure

Education

Bachelor’s degree in business, marketing, or related fields

Tools

Excel/Sheets

Meta Ads Manager

Google Ads

Looker Studio

Job description

A digital marketing agency is seeking a Client Success Manager to manage a mid-market portfolio within their Accelerator Business Unit. The role includes analyzing campaign performance, leading client consultations, and ensuring client satisfaction and retention. Candidates should have strong communication skills and a background in client management. Benefits include a competitive salary, flexible remote work, and comprehensive health coverage.