Remote Bilingual Disability Case Manager (FR/EN)

Société Financière Manuvie; Remote; CAD 51,000 - 86,000; Full time

Job summary

A leading financial services provider is seeking a Bilingual Disability Case Manager for a fully remote position. In this role, you will support clients across Canada, guiding them through illness and recovery. Responsibilities include proactive case management, assessing claims, and maintaining communication with plan members. Candidates should possess a post-secondary diploma and strong bilingual skills. This position offers competitive compensation and comprehensive benefits.

Benefits

Customizable health and dental benefits

Mental health support

Generous paid time off

Qualifications

• Successful candidates will be required to communicate in English and French.
• Confirmed ability to make meaningful decisions efficiently.
• Knowledge of disability management and/or group benefits is an asset.

Responsibilities

• Handle a dedicated caseload in compliance with service level agreements.
• Assess claims based on contractual, medical, and vocational barriers.
• Develop positive relationships with plan members and treatment providers.

Skills

Bilingual (French/English)

Decision making under tight deadlines

Communication skills

Organizational skills

Education

Post-secondary diploma, CEGEP (DEC or DEP) or bachelor’s degree in healthcare

Job description

A leading financial services provider is seeking a Bilingual Disability Case Manager for a fully remote position. In this role, you will support clients across Canada, guiding them through illness and recovery. Responsibilities include proactive case management, assessing claims, and maintaining communication with plan members. Candidates should possess a post-secondary diploma and strong bilingual skills. This position offers competitive compensation and comprehensive benefits.