Remote Bilingual Disability Benefits Analyst

Manulife; Remote; CAD 58,000 - 69,000; Full time

Job summary

A financial services company in Canada is seeking a bilingual candidate for a remote position focused on long-term disability benefits. Responsibilities include calculating benefits, informing plan members about overpayments, and collaborating with case management teams. The ideal candidate will have strong customer service skills, proficiency in math, and be comfortable using Office 365. Comprehensive benefits and career growth opportunities are offered.

Benefits

Comprehensive benefits package

Career advancement opportunities

Supportive work environment

Qualifications

• Fully bilingual in French and English to support clients.
• Strong customer service focus.
• Proficient math skills and comfortable with Office 365.

Responsibilities

• Calculate and code offsets for long‑term disability benefits.
• Inform plan members about overpayment amounts.
• Follow up for reimbursement of overpayments.

Skills

Bilingual in French and English

Customer service focus

Proficient math skills

Comfortable with Office 365

Exceptional communication skills

Tools

Navigator

Excel

Word

Job description

A financial services company in Canada is seeking a bilingual candidate for a remote position focused on long-term disability benefits. Responsibilities include calculating benefits, informing plan members about overpayments, and collaborating with case management teams. The ideal candidate will have strong customer service skills, proficiency in math, and be comfortable using Office 365. Comprehensive benefits and career growth opportunities are offered.