Relief Emergency Medical Dispatcher, Med-Response

Government of Northwest Territories; Yellowknife; On-site; CAD 60,000 - 80,000; Full time

Job summary

A regional health authority is seeking a Relief Emergency Medical Dispatcher in Yellowknife, responsible for answering emergency medical calls and triaging patient care. Essential qualifications include certification in emergency communications or medical care, along with two years of relevant experience. The role demands calm professionalism to effectively manage emergency situations. Join a dedicated team serving over 43,000 residents in Northern Canada, where your contributions can profoundly impact community health.

Qualifications

• Certification or degree in emergency medical care required.
• Two years of experience as a first responder or relevant training.
• Demonstrated ability to maintain professionalism in emergencies.

Responsibilities

• Provide emergency medical services call answering/triaging.
• Collect patient information and coordinate eHealth consults.
• Exhibit calm and professional behavior at all times.

Skills

Knowledge of pre-hospital care processes

Emergency communications systems usage

Leadership and initiative

Professional behavior under pressure

Education

Certification in Emergency Communications and Response

Emergency Medical Dispatcher training

Job description

Relief Emergency Medical Dispatcher, Med-Response

Department: Northwest Territories Health and Social Services Authority

This job opening is limited to residents living within 25 kilometresof Yellowknife.

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

The Relief Emergency Medical Dispatcher, Med-Response (Dispatcher) is responsible for the provision of emergency medical services call answering / triaging, including providing emergency / triage care via telephone, collecting patient information and demographics and coordinating eHealth consults.

The decisions made by the incumbent and the advice given will have a direct impact on the health of patients across the NWT.

Knowledge, Skills and Abilities:

• Knowledge of and an ability to apply pre-hospital care processes.
• Ability to use and administer emergency communications radio systems, phone systems and NWT Alert Ready.
• Ability to demonstrate leadership, initiative and professional judgment.
• Ability to maintain calm, exhibiting controlled and professional behavior at all times on shift.

Typically, the above qualifications would be attained by:

Certification or degree in Emergency Communications and Response, or in pre-hospital emergency medical care above first responder levels (e.g., Emergency Medical Dispatcher, Emergency Medical Responder, Emergency Medical Technician, Paramedic) plus two (2) years of experience as a first responder.

OR

Emergency Medical Dispatch training with two (2) years of direct critical care and triage experience.

GNWT Inquiries

Inquiries Only:

Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel [phone] Extension 14106
Fax [phone]
[e-mail]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.