Relationship Manager, Commercial Financial Services

RBC; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial institution in Ottawa seeks an experienced professional to manage client relationships and deliver tailored financial advice to public sector entities. The ideal candidate will possess a solid background in commercial banking, particularly in business development and financial analysis. Strong interpersonal skills and the ability to adapt to client needs are essential for success in this role within a dynamic team setting. An opportunity for personal and professional growth with a focus on work-life balance is provided.

Benefits

Comprehensive Total Rewards Program

World-class sales and leadership training

Focus on work-life balance

Qualifications

• 3-5 years of commercial banking experience required.
• Proven track record in business development.
• Strong interpersonal and negotiation skills essential.

Responsibilities

• Provide superior business and financial advice to clients.
• Develop needs-based sales strategies to grow revenue.
• Manage portfolios and mitigate risks effectively.

Skills

Commercial banking experience

Business development

Client relationship management

Financial analysis

Credit structuring

Interpersonal skills

Negotiation skills

Education

University degree in commerce or business administration

Job description

Job Description

What is the opportunity?

Your natural flair for providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice to Public Sector entities (Municipalities, Universities and Colleges, School Boards, Hospitals, etc.), where a specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific for this industry’s needs. In this role your highly-developed experience with financial analysis, cash management, investments, credit, and client acquisition takes centre stage. Your finely honed solution-development skills, combined with your innate business acumen, portfolio management expertise, and knack for client service, sets the stage for success.

*The successful candidate must be mobile across multiple markets. Working territory will be discussed with hiring manager.

What will you do?

• Provide an exceptional client experience by delivering superior business and financial advice
• Develop your needs-based sales strategy for all clients and prospects in order to grow revenue, deepen client relationships and achieve a high standard of client loyalty
• Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
• Leverage sales enabling tools, including sales planning, prospecting, and pre-call planning tools
• Collaborate and coordinate with the internal subject matter specialists to develop and execute a client contact strategy
• Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners

What do you need to succeed?

Must-have:

• Minimum 3-5 years commercial banking experience
• Proven track record in business development and exceptional client relationship management
• Passion for providing quality advice and fulfilling client needs
• Strong interpersonal and negotiation skills
• Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
• Specialized industry expertise in a past role (e.g., public sector)
• Experience with emerging communications and technology (i.e., web based meetings,social media, Digital Banking and Mobile Applications)

Nice-to-have:

• Entrepreneurial attitude and self-motivation to achieve above average results
• Experience with responding to Requests for Proposals and negotiating Banking Contracts.
• University degree, ideally in commerce, business administration, or related experience
• Continuous learner with a deep curiosity for understanding his/her diverse customers and is up-to-date with changes in client needs, procedures, and relevant products
• Bilingual (French/English)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected class.

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RBC is presently inviting candidates to apply for this existing vacancy. Qualified applicants may be contacted to review their resume in more detail.