Relationship Manager, Commercial Accounts

RBC; San Juan de Terranova; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading financial institution is seeking a Relationship Manager for Commercial Accounts in St. John's, Newfoundland and Labrador. This role involves providing tailored business and financial advice to commercial clients, managing a portfolio, and ensuring client satisfaction through exceptional service. The ideal candidate will have strong communication and organizational skills, and a degree in commerce or business administration. Competitive compensation and a commitment to work-life balance are offered.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance

Opportunity for professional growth

Qualifications

• Experience in managing client relationships effectively.
• Ability to develop tailored solutions for banking clients.
• Familiarity with digital banking applications.

Responsibilities

• Provide business and financial advice to commercial clients.
• Grow and deepen client relationships.
• Manage risk and ensure due diligence in banking procedures.
• Advocate for digital banking solutions.

Skills

Exceptional client relationship management

Excellent communication

Time management

Organizational skills

Emerging communications technology

Education

University degree in commerce or business administration

Job description

Job Description

By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a portfolio of Commercial clients you will support as they manage and grow their enterprises. As a Relationship Manager, you will deliver top-tier financial advice, while balancing risk policy to deliver solutions tailored to individual client needs. By identifying opportunities to grow your clients and partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

What is the opportunity?

You will provide business and financial advice and manage a portfolio of Commercial clients you will support as they manage and grow their enterprises. As a Relationship Manager, you will deliver top-tier financial advice, while balancing risk policy to deliver solutions tailored to individual client needs. By identifying opportunities to grow your clients and partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

What will you do?

• Grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
• Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
• Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
• Champion digital enablement and be an advocate of RBC mobile and online applications; enabling our clients to engage with RBC through the channel of choice
• Be on your client’s path, visiting your clients on-site to gain a thorough understanding of their business objectives and operations

What do you need to succeed?

Must-have

• Experience in exceptional client relationship management and client service
• Ability to complete needs-based discovery and solution development to provide Commercial clients with advice for their day-to-day banking operations
• Excellent communication, time management and organizational skills
• Experience with emerging communications and technology (i.e., web-based meetings, social media, Digital Banking and Mobile Applications)

Nice-to-have

• Credit skills and knowledge, including an understanding of risk assessments, financial analysis, credit structuring, and presentation of banking solutions
• Familiarity with Commercial Banking systems
• Knowledge of a broad array of business and personal financial products and services
• University degree, ideally in commerce, business administration, or related experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Opportunity to collaborate with other business segments within the bank
• Competitive compensation
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
• Flexible work/life balance
• Ability to make a difference and have a lasting impact on your clients’ business and personal life

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management

Additional Job Details

Address: 226 WATER ST:ST. JOHN'S

City: St. John'S

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-05

Application Deadline: 2025-12-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.