Registered Appliance Technician

TransGlobal Service; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A major appliance service company in Edmonton is seeking a Service Technician to provide courteous in-home servicing of appliances. The ideal candidate will have outstanding customer service skills and technical expertise, with a flexible benefits package and career progression potential. If you are organized, detail-oriented, and enjoy solving problems, this is the role for you.

Benefits

Flexible benefits package including health, dental, and paramedical services

Competitive remuneration package

Employee discounts

Career progression potential

Ongoing personal and professional development

Qualifications

• 2 or more years previous experience in major appliance service.
• Valid driver’s license with a clean driving abstract.
• Appliance Technician certification or willingness to obtain one.

Responsibilities

• Provide in-home servicing of major appliances.
• Conduct assessments to determine appliance issues.
• Estimate costs of repairs and replacements.

Skills

Outstanding Customer Service skills

Excellent written and verbal communication skills

Highly developed technical skills

Investigative skills

Analytical skills

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you have an exceptional attention to detail?

Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! This position reports directly to the Service Manager.

Responsibilities

• Provide customers with courteous and professional in-home servicing of major appliances
• Conduct appliance assessments to determine the issue
• Resolve installation issues
• Estimate the costs of repairs/replacements
• Order parts and ensure inventory supply levels are sufficiently maintained
• Communicate with customers regarding details of the assessment and servicing required
• Provide information to assist customers in obtaining optimum performance of their products
• Complete all service documentation, describing repairs in detail and reporting identification of repaired stock
• Adhere to all health and safety, security, building and departmental procedures
• Ensure the proper maintenance of shop tools and vehicles
• Prepare reports

Qualifications

• High school diploma or equivalent
• 2 or more years previous experience and/or education in major appliance service
• Valid driver’s license (must be able to provide a clean driving abstract)
• Outstanding Customer Service skills
• Excellent written and verbal communication skills
• Professional and courteous phone etiquette
• Highly developed technical, investigative, and analytical skills
• Punctuality and dependability a must
• Must be organized and detail oriented
• Appliance Technician certification or willingness to obtain one

Why Trans Global

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

If you’d like to apply for this role, please contact our recruitment team at [e-mail]

Attach your CV and tell us why you would be a great fit at Transglobal!

Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]