Regional Parts Manager

Crown Equipment; Town of Mulgrave; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading global materials handling company in Nova Scotia is seeking a Regional Parts Manager to oversee all parts-related activities across the region. This role requires strong management and leadership skills to implement consistent practices and strategic plans. Ideal candidates will have a proven ability to assess training needs and resolve customer issues efficiently. Join a respected organization that prioritizes employee well-being and offers numerous benefits.

Benefits

Discounts and cashback from retailers

Health and wellbeing platform access

Corporate rates for health insurance

Employee Assistance Program

Qualifications

• Proven experience in parts management practices implementation.
• Ability to assess training needs and deliver training.
• Strong communication skills for liaising with stakeholders.

Responsibilities

• Drive consistency in parts process across the region.
• Review Branch parts activities for training opportunities.
• Develop and implement strategic plans with GM Parts.

Skills

Leadership

Process Optimization

Customer Issue Resolution

Job description

The Regional Parts Manager will be responsible to provide, develop and support all parts related activities across the region.

Working with Branch Operations and Country stakeholders, drive consistency in parts process as well as the implementation of key parts transformational projects.

• Assist in leading, developing and the subsequent implementation of consistent parts management practices across the region.
• Review the Branch parts process activities to identify training opportunities and process issues and liaise with the Branch Parts Mangers.
• Work closely with the GM Parts and provide recommendations on ways to optimise processes.
• Work with GM Parts to deliver key strategic plans.
• Report using key metrics to assess and adjust implementation of key projects as required.
• Address Customer issues and resolve them in a timely and efficient manner
• Develop a schedule to assess training needs.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.