QA System Analyst

Mérieux NutriSciences; Toronto; On-site; CAD 75,000 - 85,000; Full time

Job summary

A global health company in Toronto is seeking a QA System Analyst to enhance the efficiency of the QA Systems Department. This role involves managing data processes, ensuring timely product approvals, and supporting team collaboration. Candidates should have a BS in a related field and at least 2 years of relevant experience, alongside strong analytical and problem-solving skills. The salary ranges from CAD 75,000 to CAD 85,000 annually, and a comprehensive benefits package is offered.

Benefits

Comprehensive medical, dental, and vision insurance

Generous vacation package

Qualifications

• Minimum of 2 years of experience in a relevant field.
• Required skills include high-level problem-solving skills and data analysis.

Responsibilities

• Support daily operations of the QA Systems Department.
• Assist in tracking and entering information in data management systems.
• Review and assist with approvals for all brands.

Skills

Problem solving

Data analysis

Attention to detail

Planning and time management

Education

BS in a related field

Job description

QA System Analyst

Canada
Regular
MERIEUX NUTRISCIENCES

As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years. If you want to contribute to an inspiring long‑term purpose, to be part of a fast‑growing company on a high‑value market with significant build‑up opportunities, and to grow in an entrepreneurial and warm environment, join us!

YOUR DAY TO DAY LIFE

We are looking for a QA System Analyst in 130 King Street West, Suite 300, Toronto, ON M5X 2A2, Canada. Your mission will be to:

Position Summary

This position supports the daily operations of the QA Systems Department by assisting the department leaders in tracking, maintaining and entering information in data management systems. It is responsible for ensuring databases and the timeliness of the product approval processes dictated by the clients of the company.

YOUR PROFILE

Qualifications Required

• BS in a related field with 2 yrs experience
• Required skills: A high level of problem solving skills.
• The ability to analyze, model and interpret data.
• Problem‑solving skills.
• A methodical and logical approach.
• The ability to plan work and meet deadlines.
• Accuracy and attention to detail.
• Management Experience: N/A

Essential Functions and Responsibilities

Main activities:

• Reviewing the upcoming approvals for all Brands and assisting items flow through the approval process with RBI Teams.
• Determining when to elevate tasks with higher priority to the attention of QA Managers/Suppliers based on timelines.
• System Support: Password resets/system training as needed by Suppliers/Distributors or other stakeholders.
• Incidents: Reviewing Qualtrics (guest reported) incidents—determining the party responsible and deciding whether to capture the incident in the client’s system.
• Opening incidents from PDF submitted incidents and determining final responsibility for the Distribution or Supplier’s scorecard.
• Making judgment calls on escalating any incidents reported that may require further action.
• Processing brand‑specific incidents submitted by Restaurants.
• Sending daily communication to Distribution centers to ensure meeting the 5‑day timeline as per client and training Distribution Center contacts.
• FreshDesk Ticket Management: Handling all ad‑hoc tickets submitted through Freshdesk.
• GAP Audits: Setting up Raw Material suppliers when suppliers have GAP Audits completed.
• Brand’s Approvals: Working closely with brand’s cross‑functional teams on upcoming projects/launches and sending follow‑ups to track approvals.
• Other related duties/projects specific to the local business.

Communication

• Internal Interlocutors: Team RBI members (Miami, Oakville, Gainesville RS).
• External Interlocutors: RBI QA Team Members.

Physical Demands and Work Environment

• Office environment with moderate noise (computers, phones, printers, light traffic). Must be able to work at a computer station for an extended period.

Compensation Package Overview

• Compensation Range $75,000 – $85,000 annual salary CAD.

Full Time Eligible Benefits Overview

• Comprehensive medical, dental, and vision insurance plans.
• Generous vacation package to support work‑life balance following state and local ordinances.

The information above provides a general overview and may vary based on specific job responsibilities, location, or other factors. Details will be clarified during the hiring process.

WHY JOIN US?

• Because you would contribute to an inspiring Public Health purpose, supported by long‑term and visionary shareholders.
• Because you would have an impact on our strategic pillars that build on 50 years of experience and expertise.
• Because you would be part of a community of an enthusiastic and skilled group of people who love co‑building together and serving a purpose bigger than them.
• Because you would be welcome as you are, in a diverse and open‑minded environment that is rich in our singularities and differences.
• Because you would grow in an international group of more than 8,200 fantastic team members, with plenty of opportunities to learn and share.

Ready for the journey?

To apply please click on 'Apply now' button.