QA Manager

Mariani Metal; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading manufacturer in Toronto is seeking a Quality Assurance Manager to oversee and enhance quality assurance programs. The ideal candidate will lead the quality team, manage compliance with KPIs, and drive continuous improvement initiatives. Proficiency in various quality tools and exceptional problem-solving abilities are required to ensure high standards are met in the custom manufacturing process. This role is pivotal for maintaining product quality and team effectiveness.

Qualifications

• Must possess a strong understanding of quality assurance processes.
• Proven experience in managing a quality department.
• Ability to conduct training and develop team members.

Responsibilities

• Ensure adherence to the company QA manual.
• Develop and manage quality improvement initiatives.
• Lead inspections and audits for compliance.
• Support project management in addressing quality issues.

Skills

Quality improvement

Regulatory compliance

LEAN concepts

KPI development

Team leadership

Communication skills

Problem solving

Tools

Excel

MS Project

AutoCAD

SolidWorks

3D scanning software

Job description

Overview

The Quality Assurance Manager will have complete responsibility for the quality assurance program with respect to the custom manufacturing processes.

The QA Manager is responsible for maintaining the QA program, developing it through continuous improvement, and managing the inspection team. The QA role is of critical importance to the success of the company, and the candidate must be highly knowledgeable in custom fabrication.

The QA Manager reports directly to top management and the operations manager and interacts with all areas of the company. He or she is responsible for implementing best-practice, forward-thinking QA principles. This includes the ability to develop a strong team, implement new quality processes driven by KPI’s, and apply LEAN / continuous improvement concepts.

Job Duties

• Ensures that the Company Quality Assurance (QA) manual is followed and implemented throughout the company.
• Performs activities necessary to drive quality improvement, assure regulatory compliance, reduce costs, and improve productivity.
• Develops, implements and manages KPI’s to measure quality and implement corrective actions for continuous improvement.
• Manages the QC Inspector(s), providing tools / instructions / guidance to them to maintain quality at the shop level, as well as ensuring they are trained and developed.
• Conducts internal audits to ensure adherence to the QA program and regulatory requirements.
• Together with management, identifies and pursues opportunities for additional certifications.
• Leads quality initiatives to ensure that the Company achieves its goals.
• Assists procurement department in selecting and evaluating suppliers. Keeping all certificates of authorization, code stamps, welder qualification up-to-date.
• Plan and maintain the activities of the quality department.
• Supervise the preparation of quality documentation; verify that all QC records are completed for Code and customer requirements.
• Responsible for maintaining official weld procedure documentation, and ensuring welding is in compliance.
• Respond to defects and test failures by recommending and ensuring the execution of the corrective action through root cause analysis.
• Supports project management / engineering team in addressing issues with our clients.
• Ability to lead, develop and coach a team. Applies a hands-on management approach that encourages change and creative problem-solving.
• Excellent written and oral communication skills.
• Excellent problem solving skills.
• Ability to handle multiple tasks within a high-pressure work environment.
• Outstanding interpersonal, motivational and time management skills with strong customer service orientation.
• Computer skills, including Excel, Word, MS Project, AutoCAD, SolidWorks. As well as 3D scanning software and its associated equipment is a plus.
• Dynamic, positive team player with the drive and the desire to make a real difference.
• Coordinates access to the facilities after hours; make arrangements for work done outside of regular business hours and ensures that work is carried out safely and in accordance wth Company policies and applicable government legislation
• Continuously anticipate tools / equipment needed to successfully complete all projects moving through metal fabrication
• Raise Request for Purchase Order (RPO) requests for required tools / equipment with the Plant manager in a timely manner
• Be responsible for the maintenance and care of all Company-owned department machines and troubleshoot equipment as necessary;
• Understands and takes ownership of all aspects involved with a project regardless of magnitude and pays strict attention to quality control, timing, and efficiency. Ensures all resources necessary for successful completion of projects are identified early and supplied in a timely manner to avoid delays and substandard quality. Proactively seeks out clarification / information from Project Managers and engineers where instructions are vague. Suggests improvements in approach and methods where appropriate.
• Act as the liaison between engineering and the plant.
• Be hands-on with fabrication as needed; ensure all fabrication is done to a high-quality standard and in good timing;
• Analyze engineering drawings and specifications or sample parts to determine dimensions and tolerances of finished work pieces, sequence of operations, and set up requirements; Plan and map out project fabrication strategies;