Project Manager, Technical Services

Bombardier; Dorval; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global aerospace company in Quebec is seeking a Project Manager, Technical Services to oversee customer support change requests and coordinate special projects. Applicants should have a university degree in project management or related field, with at least 5 years of project management experience. Proficiency in Microsoft Power BI and Salesforce.com is required, along with strong communication skills in English and French. This role supports a hybrid work environment.

Benefits

Insurance plans (Dental, medical, life insurance)

Competitive base salary

Retirement savings plan

Employee Assistance Program

Tele Health Program

Qualifications

• Minimum of 5 years’ experience in project management.
• Detail-oriented and rigorous data management for accurate reporting.
• Proficient in both English and French.

Responsibilities

• Manage Customer Support Change Requests and special Projects.
• Coordinate meetings with stakeholders and prepare presentations.
• Build Power BI reporting and dashboard.

Skills

Project Management

Microsoft Power BI

Salesforce.com

Clear communication

Education

University degree in Project Management or Engineering

Tools

Microsoft Office (including Visio and Project)

Job description

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What are your contributions to the team?

• Manage Customer Support Change Requests (CCRs)
• Manage special Projects
• Support Program Change Requests (PCRs)
• Manage service bulletin schedules
• Define and track Key Performance Indicators
• Prepare budgets and track revenues and spendings
• Coordinate and chair various meetings with internal and external stakeholders
• Prepare presentations for governance meetings
• Identify, develop, plan and execute process improvement with an Agile mindset
• Build Power BI reporting and dashboard
• Support the development of new products and services.

How to thrive in this role?

• You have a university degree in Project Management, Engineering, or a related field
• You have a minimum of three (5) years’ experience in project management
• Proficient with different tools such as: Microsoft Power BI suite and Office, including Visio, Project
• You have experience with Salesforce.com
• You can manage simultaneous tasks and establish priorities
• You are detail oriented and manage data rigorously to provide accurate reports
• You have clear and structured reasoning
• You can work with minimal supervision (hybrid work/home)
• You have an interest in technical communications
• You have excellent verbal and written communication skills, both in English and in French.

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Project Manager, Technical Services

Primary Location Administrative Centre (CA)

Organization Aerospace Canada

Shift

Employee Status Regular

Requisition 8943 Project Manager, Technical Services