Program Manager

LanceSoft; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading consultancy in Toronto is seeking a skilled candidate for a hybrid role focused on strategic planning and risk transformation. The successful candidate will engage with senior leadership, develop KPIs, and facilitate stakeholder communications. Ideal applicants have 3+ years in consulting or corporate strategy and strong skills in crafting executive communications. This is an exciting opportunity to drive meaningful outcomes in a transformative program.

Qualifications

• 3+ years post-undergraduate experience in consulting, corporate strategy, or strategic initiatives.
• Experience creating and delivering executive level communications.
• Excellent skills in PowerPoint, Excel, and Word.

Responsibilities

• Support execution and ongoing management of strategy planning for Global Risk Management.
• Develop, track, and report KPIs for the Risk Transformation Program.
• Facilitate collaboration among internal stakeholders within the risk stripes.
• Support planning and execution of stakeholder engagement sessions.

Skills

Consulting experience

Corporate strategy

Strategic initiatives

Executive level communications

KPI tracking

PowerPoint skills

Excel skills

Education

Undergraduate degree

Job description

Job Details

Location: Hybrid - 40 Temperance St, Toronto – 3 days/week (Tuesdays, Thursdays and other day is set by the team, ideally contractor can align to the team’s hybrid model). Subject to change: 3–4 days onsite may be required based on business needs. Contract Duration: 12 months. Possibility of extension. Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week.

Reason

Part of transformation program and scaling it up, resources have been onboarded for technical delivery and need extra hands to support additional activities with stakeholders and to support with planning for longer term and once the program wraps up.

Candidate Value Proposition

The successful candidate will have the opportunity to get exposure to senior leadership in a high visibility transformation program (reports into the CEO), exposure to risk (financial, non-financial, emerging risk) and work with business partners to create value, and learn about banking as a whole; it is a unique time to be involved in risk projects when there is so much uncertainty and ambiguity.

Typical Day in Role

• Strategic Planning and Execution: Support the execution and ongoing management of strategy planning for Global Risk Management, including organizing strategy offsites for senior management, performing strategic and business analysis, identifying key issues and proposing recommendations that align to the Bank’s strategy at an enterprise and business line level.
• Develop, track, and report KPIs for the Risk Transformation Program to senior leadership to support informed decision-making.
• Work closely with the Transformation Management Office leadership team to articulate the RTP progress against plan, realized benefits, etc. for various audiences including GRM leadership team, Board, OpCo, etc.
• Support ad-hoc business planning assignments and other transformation activities as assigned.

Stakeholder Engagement and Strategic Communications

• Facilitates collaboration among internal stakeholders within the risk stripes, breaking down silos and ensuring alignment across teams through planning and execution—while identifying strategic opportunities for communication and engagement.
• Contributes to the planning and execution of Leadership and stakeholder engagement sessions (e.g., Leadership Forums, Partner Sessions), synthesizes insights, themes, and lessons learned to develop clear recommendations and actionable implementation plans that drive meaningful outcomes.
• Collaborate with Enterprise Communications to support transformation messaging through channels such as update calls, monthly newsletters, and town halls, ensuring consistent and transparent communication.
• Note: this is a net new role hence there may be accountabilities not described here and there may be ad hoc tasks outside of the program.

Candidate Requirements / Must Have Skills

• 3+ years post-undergraduate experience in consulting, corporate strategy, or strategic initiatives.
• Experience creating and delivering executive level communications.
• Experience with high-level reporting: tracking KPIs, using Excel, and reporting on qualitative pieces.
• Excellent PowerPoint experience with advanced skills in PPT creation and delivery, as well as strong skills with Excel and Word.

Nice-To-Have Skills

• Experience with risk management.
• Experience within the financial services industry preferred.
• Proven track record delivering innovative solutions from concept to change management.
• Experience contributing to a transformation initiative.

Education

Undergraduate degree

Best vs. Average Candidate

Drive stakeholder engagement and confidence to add value, can work in an ambiguous environment; a successful candidate who knows how to partner and prioritize work, is a team player. The project has a wide scope, so someone who can be a generalist and move between topic areas, contributing in those areas, can provide support for HM and others on the team whether it be with senior or junior stakeholders. They should be able to make a lot of ambiguous information concise, with strong communications and content creation (PowerPoints, detailed reports for governance or audit walkthroughs) without delegating; able to work independently with minimal handholding while collaborating and providing status updates frequently. Previous titles: candidates from consulting with experience driving strategic initiatives; product management; someone who has drafted strategic communications.