Program Manager

Gamesys US LLC; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading gaming company is seeking a Program Manager based in Toronto, Ontario. The ideal candidate will have a strong background in managing complex projects within e-commerce or gaming web services. Responsibilities include overseeing feature delivery for gaming platforms, ensuring compliance, and collaborating effectively across technical teams. The role offers various benefits including annual bonuses and health insurance, all set against the backdrop of a dynamic and innovative workplace.

Benefits

Annual vacation

Annual bonus

RRSP program

Health insurance

Wellness allowance

Home office allowance

Qualifications

• Proven success in delivering e-commerce or gaming web services.
• Experience managing feature delivery across large product teams.
• Excellent communication skills with the ability to translate priorities.

Responsibilities

• Lead high-impact projects from kickoff to launch ensuring quality and compliance.
• Own project management functions across the SDLC.
• Communicate progress effectively to stakeholders.

Skills

Project management

Communication skills

Organizational skills

Risk management

Cross-functional collaboration

E-commerce or gaming knowledge

Tools

JIRA

Confluence

Microsoft Project

Slack

Microsoft Teams

Job description

Ignite Your Career Where Innovation Leads the Way!

Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic entertainment ecosystems. We believe the customer experience is the product, and through technology and innovation, we create experiences that captivate and delight our customers.

You’ll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you’ll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact.

Join our team and elevate your career in a rapidly growing industry that rewards bold thinking, creativity, and innovation.

Well, What About The Role?

We’re on the hunt for a Program Manager who thrives in fast-paced environments, loves untangling complex challenges, and gets fired up about bringing bold product ideas to life. If you enjoy being at the center of the action where innovation meets execution, you’ll fit right in.

In this role, you’ll partner with top technical teams, product leaders, and third‑party vendors to deliver high‑impact features across our gaming and sports betting platforms. Reporting directly to the VP of Program Management, you’ll orchestrate projects that enhance our players’ experience and push our products to new heights.

If you’re a natural multitasker who gets a thrill from watching your work go live and make an impact, this is your moment.

What You’ll Do

• Lead high‑impact projects from kickoff to launch, ensuring every feature is high‑quality, on‑time, and compliant with governance.
• Own core project management functions across the full SDLC: scope, planning, risk matrix, tracking, reporting, and delivery.
• Partner with cross‑functional squads like engineering, product, design, and vendors to keep work aligned and momentum strong.
• Deliver smooth, on‑point game ops projects with hands‑on ownership and proactive problem solving.
• Communicate progress with clarity and confidence, keeping stakeholders informed and energized.
• Use tools like JIRA, Confluence, MPP, Teams, and Slack to keep everything moving with precision.
• Coordinate teams across time zones to ensure seamless execution from idea to launch.
• Anticipate risks early and solve them creatively, no blockers stand a chance.
• Lead meetings with purpose, keeping conversations focused on decisions and outcomes.
• Align and motivate teams, fostering accountability and shared wins.
• Balance structure with agility, maintaining governance and processes that support innovation, not slow it down.

What We’re Looking For

• Proven success delivering e‑commerce or gaming web services (experience in iCasino & Sports Betting is a big plus).
• Experience managing end‑to‑end feature delivery across large, complex product teams.
• Familiarity with product governance frameworks and project management tools.
• Excellent communication skills, you can translate priorities, sequence work, and manage expectations like a pro.
• Solid organizational skills and attention to detail, with a knack for spotting risks before they hit.
• Passion for creating exciting digital experiences and an understanding of what drives commercial success.
• Transferable PM experience from non‑tech initiatives is welcome, as long as you’re eager to level up in product delivery.

This is what you'll get

Different benefits packages are tailored to fit each location, but here’s a taste of what may be on offer

• Annual vacation
• Annual bonus
• RRSP program
• Health insurance
• Wellness allowance
• Home office allowance

DNA / Values

At Bally’s Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do!
We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally’s we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.

Equal Opportunities

At Bally’s Interactive, we are committed to promoting equal opportunities in employment and working conditions.
Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work.
We believe passionately that employing a diverse workforce is central to our success, this is our superpower.
We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.