Program Coordinator

Axis Family Resources Ltd; Comox; On-site; CAD 50,000 - 70,000; Full time

Job summary

A community support organization is seeking a passionate Program Coordinator to lead programs aimed at Specialized Supportive Housing and Community Living Services. This role involves empowering teams through trauma-informed leadership while maintaining strong relationships with those served. Ideal candidates should have relevant educational backgrounds, experience in supervisory roles, and crisis intervention skills. Join us to make a meaningful impact in the community.

Benefits

Level 1 First Aid training provided

CPI Non-Violent Crisis Intervention Training

Exclusive discounts on various services

Up to 3 weeks of paid holidays annually

Municipal Pension Plan

Extended health benefits

Employee Assistance Program

Qualifications

• Minimum of a Diploma in a related human or social services field.
• 3 years of recent related experience, including 1 year supervisory experience.
• Specific training in behavioural modification and trauma-informed practice.

Responsibilities

• Lead the Specialized Supportive Housing and Community Living Services programs.
• Provide trauma-informed leadership to empower teams.
• Support crisis situations while maintaining respectful relationships.

Skills

Effective written and verbal communication

Trauma-informed leadership

Crisis intervention skills

Team empowerment

Education

Diploma in a related human or social services field

Job description

Overview

We are seeking a passionate and dynamic Program Coordinator to lead our Specialized Supportive Housing and Community Living Services programs. This is the opportunity to meaningfully impact the lives of our Persons Served while overseeing program operations and ensuring excellence in the service delivery.

In this role, you will be responsible for empowering teams through trauma-informed leadership, including training, scheduling, and participation in recruitment. You will support crisis situations, maintain strong relationships with Persons Served, their families, and community partners, and play a key role in fostering a positive, collaborative work environment.

If you are adaptable, thrive in fast-paced settings, and are committed to professionalism and excellence, we want to hear from you!

Responsibilities

• Lead the Specialized Supportive Housing and Community Living Services programs and oversee program operations to ensure service delivery excellence.
• Provide trauma-informed leadership to empower teams, including training, scheduling, and participation in recruitment.
• Support crisis situations and maintain strong, respectful relationships with Persons Served, families, and community partners.
• Foster a positive, collaborative work environment and promote professionalism and excellence across the team.

Qualifications & Requirements

• Minimum of a Diploma in a related human or social services field
• 3 years of recent related experience, including 1 year supervisory experience (or an equivalent combination of education, training, and experience)
• Specific training in behavioural modification, children under 12 years of age with support needs, attachment-based parenting, and relationship-based interventions (trauma-informed practice)
• Effective written and verbal communication
• Clear Criminal Record Check (agency conducted, expenses covered)
• Valid BC driver’s licence, reliable vehicle, and safe driving record

Benefits for everyone

• Level 1 First Aid (including CPR) training and certification provided
• CPI Non-Violent Crisis Intervention Training provided
• Extensive in-house trainings provided, including Complex Trauma practice
• Exclusive Preferred Vendor Program discounts on internet, cell phone, home insurance, etc.
• Employee referral incentive
• Wellness initiatives and team day events

Full-time and part-time eligible employees receive the following :

• Up to 3 weeks of paid holidays annually (beginning in the first year)
• Municipal Pension Plan
• Extended health benefits (dental, vision, prescription, etc.)
• Paramedical health benefits (chiropractor, massage, naturopath, etc.)
• Employee Assistance Program (offering short term counselling services, etc.)

Additional Information

• A moderate level of physical fitness is an asset as direct delivery of program activities may involve standing, walking, exercising with the youth or adult, bending, lifting, etc.
• This position may require flexibility in working outside the typical Monday – Friday office hours