Product Care Specialist (Mobile Klinik) - Woodgrove (Full-Time)

TELUS; Nanaimo; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A Canadian telecommunications company is seeking candidates for a customer-focused role with flexible schedules and uncapped commission. Responsibilities include engaging with customers and providing repair estimates. Competitive earnings potential is offered, along with training and support in a fast-paced environment.

Benefits

Discounts on the newest wireless technology

Flexible medical and dental benefits

Paid training

Maternity and parental leave top-ups

Qualifications

• Be part of a high performing team where your contributions are measured and recognized.
• Create solutions for our customers by using the power of technology to improve their lives.
• Engage with prospective and current customers in store, by phone and messaging.

Responsibilities

• Provide repair and replacement estimates for the customer.
• Work in a fast paced environment, where every day is different.
• Work a flexible schedule, which includes evenings and weekends.

Job description

Overview

• What does it mean to join Mobile Klinik powered by TELUS?
• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

What’s in it for you?

• Uncapped commission so your earning potential is limitless (monthly payout)
• Discounts on the coolest & newest wireless technology here at TELUS
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
• Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
• Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
• We provide paid training to ensure your success
• And so much more

Responsibilities

• Be part of a high performing team where your contributions are measured and recognized
• Create solutions for our customers by using the power of technology to improve their lives
• Work in a fast paced environment, where every day is different
• Engage with prospective and current customers in store, by phone and messaging
• Provide repair and replacement estimates for the customer

Working hours and locations

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations

What You Can Expect After You Apply

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

Total Earnings Range: $17.85 to $57.70 per hour
Note that the actual Total Earnings Range includes the Base Rate plus any additional earned from our uncapped compensation programs this year.