Product & Application Specialist - Service Excellence

Alfa Laval; Alberta; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading technology company in Canada is looking for a Product & Application Specialist - Service. You will be responsible for providing direct support to sales and service operations, including complex quotations and technical support. The ideal candidate will have an engineering degree, at least 1 year of practical experience, and familiarity with Alfa Laval equipment. This position offers a competitive salary between $85,000 and $110,000 CAD annually, along with a comprehensive benefits package and opportunities for growth.

Benefits

Comprehensive benefits package

Opportunities for growth

Qualifications

• 1+ years of practical experience in a technical role in an Industrial B2B environment.
• At least 4 years of hands-on experience with Alfa Laval equipment.
• Ability to read technical information and data sheets.

Responsibilities

• Provide direct support to sales and service operations.
• Prepare complex offers and service agreements.
• Delight customers by ensuring a superior customer experience.

Skills

Control systems knowledge

Problem solving

Communication skills

Detail oriented

Service minded

Technical solving skills

Education

Engineering degree

Trade certification (Electrician, Instrumentation & Control Technician, or Millwright)

Tools

ERP systems

CRM systems

Job description

A leading technology company in Canada is looking for a Product & Application Specialist - Service. You will be responsible for providing direct support to sales and service operations, including complex quotations and technical support. The ideal candidate will have an engineering degree, at least 1 year of practical experience, and familiarity with Alfa Laval equipment. This position offers a competitive salary between $85,000 and $110,000 CAD annually, along with a comprehensive benefits package and opportunities for growth.