Process Improvement Specialist

Canadian Bank Note Company, Limited; Ottawa; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading printing solutions firm in Ottawa is seeking a Process Improvement Specialist to enhance manufacturing processes. This role involves designing solutions to improve product quality and efficiency, utilizing Lean and Six Sigma methodologies. Candidates should hold a relevant degree and have over 8 years of experience in related fields. The firm emphasizes an inclusive work culture committed to diversity and offers competitive benefits.

Benefits

Competitive compensation package

Health, medical, and life insurance

Defined contribution pension plan with company matching

Qualifications

• Minimum 8+ years of experience in Science or Engineering related roles, including manufacturing.
• Able to obtain Government of Canada Secret clearance.
• Advanced knowledge of chemistry, physics or materials science.

Responsibilities

• Identify and address high-impact process issues using Lean and Six Sigma.
• Design and implement solutions for production efficiency.
• Maintain accurate process documentation and monitor dashboards for improvements.

Skills

Lean manufacturing methodology

Data analysis

Problem-solving

Fluency in English

Education

Bachelor’s degree in chemistry, physics, materials science, engineering or related field

Tools

Data analytics software (e.g. Power BI)

Python

Job description

Canadian Bank Note Company (CBN) is a trusted leader in providing secure printing and adjacent technology solutions for governments and businesses worldwide. We develop and deploy secure document and enterprise-level system solutions across the following domains: border security, civil identity, driver licence/identification and vehicle information, excise control, currency, lotteries and charitable gaming.

Our Corporate Philosophy and 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. At CBN, we seek long‑term relationships with our employees and offer a competitive compensation package that includes health, medical and life insurance benefits and a defined contribution pension plan with company matching.

Job Description

Internal Job Title: Process Improvement Specialist | Work Hours: Monday - Friday, standard hours.

Job Status: Existing Vacancy

Position Summary

As a Process Improvement Specialist in our Plant Operations group, you will be tasked with identifying high priority process improvements and leading initiatives that will resolve them and improve product quality and reduce spoilage and waste while ensuring compliance with standards (ISO 9001, ISO 14001, ISO 45001). This position acts as a service provider to Operations and will also be responsible for setting stretch goals and leading cross‑functional teams to address challenges and obstacles associated with the development of effective solutions that will drive production efficiency.

Core Responsibilities

• Design, implement and maintain a prioritization rubric to identify and address high‑impact process issues and perform ROI calculations for proposed solutions.
• Operationalize and use the rubric to analyze production workflows and develop improvements using tools such as Lean and Six Sigma.
• Develop and implement reliable solutions to process problems that meet the needs of operational stakeholders.
• Lead projects to implement solutions with the collaboration of key stakeholders.
• Maintain accurate process documentation, SOPs, and engineering change notices.
• Monitor quality and operational dashboards to identify ongoing improvement opportunities.
• Various other responsibilities.

Minimum Qualifications

• Legally eligible to work in Canada.
• Fluency in English (read, write, speak).
• Able to obtain and maintain Government of Canada Secret clearance.
• Bachelor’s degree in chemistry, physics, materials science, engineering or related field.
• Minimum 8+ years of experience in Science or Engineering related role with at least 5 years of experience in a manufacturing environment.
• Expert knowledge of lean manufacturing methodology.
• Advanced knowledge of chemistry, physics or material science.
• Working knowledge of ISO 9001, change management principles and practices, statistics and data analysis.
• Able to stand/walk for prolonged periods.
• Able to travel approx. 1-2 weeks/year (on average).

Preferred Qualifications

• Six Sigma Green Belt or higher.
• Proficiency with data analytics software (e.g. Power BI or similar).
• Coding experience in Python.
• Track record of delivering process improvements in a manufacturing environment.

Equal Opportunity Statement

Our organization is committed to employment equity and diversity in the workplace. We actively encourage applications from women, Indigenous Peoples, persons with disabilities, members of visible minorities, and LGBTQ2+ individuals. We are dedicated to removing barriers and fostering an inclusive workplace that reflects society and we are committed to providing an accessible and inclusive recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the hiring process, please contact us at [e-mail] so that appropriate arrangements can be made.