Print Project Support Coordinator - 12-month contract

TC Transcontinental; Mississauga; Hybrid; CAD 45,000 - 55,000; Full time

Job summary

A leading flexible packaging company in Mississauga is seeking a Customer Service Representative / Project Support for a 12-month contract. This role focuses on flyer execution and administrative coordination, ensuring smooth operations across marketing and production teams. The ideal candidate will have a post-secondary degree and 3-5 years of experience, coupled with strong skills in Microsoft Office and Adobe Acrobat. A hybrid work model is available, along with a comprehensive benefits package, making this an excellent opportunity for ambitious individuals.

Benefits

Competitive compensation with performance-based incentives

Customizable group benefits

Paid time off

Discounts on insurance and travel

Career development opportunities

Dynamic, inclusive work environment

Qualifications

• Minimum of 3-5 years of experience in a related position.
• Ability to perform under pressure.
• Passionate about the retail industry and actively seeks new opportunities.

Responsibilities

• Collaborate with teams to gather promotional content.
• Assist in reviewing flyer drafts for accuracy.
• Develop weekly flyer codes for content accuracy.
• Create weekly responsive flyer.
• Brief external vendors of creative needs.
• Coordinate promotional signage.
• Maintain calendar activities.
• Build proofing presentations for meetings.
• Gather flyer reviews for distribution.
• Manage invoice data entry.
• Generate performance reports for flyers.

Skills

Intermediate skills in Microsoft Office

Intermediate skills in Adobe Acrobat

Strong analytical skills

Strong organizational skills

Strong interpersonal skills

Strong presentation skills

Strong communication skills

Problem-solving skills

Multi-tasking skills

Education

Post-secondary diploma or degree in graphic design communication or related industry

Job description

Overview

Create value at TC Transcontinental.

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We are currently looking for a Customer Service Representative / Project Support for a 12-month contract, to support one of our account with a focus on flyer execution and administrative coordination. This role is designed to ensure smooth operations across marketing, merchandising, and production teams, while maintaining flexibility to adapt to evolving team needs.

Hybrid work mode - offices are located in Etobicoke. 4-day work week schedule.

We have been driving innovation since 1976.

With approximately 7400 employees, TC Transcontinental is a leader in flexible packaging in North America and in retail services in Canada, and is Canada's largest printer. The Corporation is also the leading Canadian French-language educational publishing group. Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner. We take care of our team, support each other and cultivate a sense of belonging for all.

Responsibilities

When your actions lead to success:

• Content Coordination: Collaborate with internal and external teams to gather and confirm promotional content, including product details, pricing, and visuals.
• Proofing and Review: Assist in reviewing flyer drafts to ensure accuracy and consistency in layout, branding, and messaging.
• Version Control: development of weekly flyer codes to ensure accuracy of content and version planning.
• Responsible for creation of weekly responsive flyer.
• Briefing external vendors of creative needs, inclusive of weekly digital publications creation and weekly item selections.
• Coordination of promotional signage supporting weekly flyer advertising.
• Maintenance of calendar activities.
• Build proofing presentations ahead of weekly ad meetings.
• Gather flyer reviews to send out weekly.
• Data entry relating to invoice management.
• Generate weekly and/or monthly flyer related performance.

Qualifications

When your expertise drives us:

• Post-secondary diploma or degree in graphic design communication or related industry (or work experience equivalent)
• Minimum 3-5 years of experience in a related position
• Intermediate skills in Microsoft Office and Adobe Acrobat
• Strong analytical, organizational, interpersonal, presentation and communication skills
• Strong problem-solving and multi-tasking skills, ability to perform under pressure
• Knowledge of creative design, print production, digital design and graphic file formats
• Experience in collaborating and working within a team environment as well as autonomously
• Results and detail-oriented
• Passionate about the retail industry and actively seeks new opportunities to learn

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact [e-mail].

Send us your application. Create something with TC Transcontinental.