Power BI IT Reporting Analyst

Export Development Canada; Halifax; Hybrid; CAD 83,000 - 111,000; Full time

Job summary

A financial services company is seeking a Power BI IT Reporting Analyst. This role involves developing dashboards, analyzing performance data, and collaborating with various teams to enhance service delivery. Candidates should have at least 5 years of relevant experience, especially in financial sectors, and a strong command of Power BI. This position offers a hybrid work environment with an emphasis on professional development and a focus on inclusion.

Benefits

Comprehensive benefits package

Work-life balance

Professional development opportunities

Wellness programs

Qualifications

• Minimum 5 years’ experience as an IT Reporting Analyst.
• Experience working with medium or large financial institutions.
• Good knowledge of DAX and Power BI modeling.

Responsibilities

• Collaborate with teams to gather and validate data.
• Design high-quality dashboards using Power BI.
• Analyze data to identify trends and track KPIs.

Skills

Power BI development

Data analysis

Report creation

Communication

Collaboration

Education

University degree in Computer Science or related field

Tools

Power BI

SQL Server

ServiceNow

Excel

Job description

Overview

Application deadline: October 1, 2025

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid

Position: Power BI IT Reporting Analyst

Employment Type: Permanent

Compensation Details:

• Business, Intelligence & Analytics 17: Salaries typically range from $83,037 to $110,717 annually, based on qualifications and experiences, plus a performance-based incentive.

Location:

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week (subject to change).
• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Edmonton, Halifax, or Vancouver.
• Relocation assistance is available for candidates who meet the eligibility criteria.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, and the opportunity to help make Canada and the world better through trade.
• Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Fridays and no meeting Fridays.
• Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
• Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity and values diversity of ideas, strengths, and backgrounds to succeed.
• Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
• Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.

Team and Job Overview:

• The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
• Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
• Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
• Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
• Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.

What you will be doing:

• Collaborate with Infrastructure & Operations teams to gather, validate, and consolidate data for service performance reporting.
• Design and maintain high-quality dashboards and reports using tools like Power BI, as well as other tools such as ServiceNow and Excel, tailored to business and stakeholder needs.
• Integrate and interpret data from multiple sources, including SQL Server, ServiceNow, and other enterprise systems, to support a unified view of IT performance.
• Analyze service performance and user experience data to identify trends, track KPIs, and support continuous improvement across IT teams.
• Develop and deliver tailored reporting solutions that align with business objectives and promote data-driven decision-making.
• Assist and advise technical and business teams by translating complex data into actionable insights and guiding the use of reporting tools and metrics.
• Promote a customer-centric culture by delivering insights that support outcome-driven service improvements and enhance the user experience.
• Produce and maintain standard service performance reports and documentation, ensuring clarity, relevance, and accessibility for internal stakeholders.

What we are looking for:

• University degree in a relevant field such as Computer Science, Information Technology, Data Analytics, or a related field.
• Minimum 5 years’ experience as an IT Reporting Analyst for an IT team organization.
• Experience in a similar role working with medium or large financial institutions (for example, banking, insurance).
• Power BI: Minimum of 4 years\' experience developing Power BI dashboards. Good knowledge of DAX, Power BI data modeling and Power BI ecosystem in general.
• General Data & Reporting Expertise - Proficiency in reporting and visualization tools such as Power BI and ServiceNow Performance Analytics, with a strong grasp of data integration from sources like SQL Server, Excel, and enterprise IT systems.
• ITSM & Observability Knowledge - Familiarity with ITSM frameworks (e.g., ITIL) and key observability concepts (metrics, logs, traces), with the ability to support monitoring and performance analysis across systems.
• Analytical & Problem-Solving Skills - Demonstrated ability to analyze complex data, identify trends, and translate findings into actionable insights that drive service improvement.
• Collaboration & Communication - Strong interpersonal skills with experience working across technical teams (e.g., DevOps, IT Operations) and business stakeholders, effectively translating between technical and business needs.
• Adaptability & Business Fluency - Proven ability to manage multiple priorities in a fast-paced environment, with a balance of technical fluency and business acumen to align reporting with organizational goals.

What will make you stand out:

• Certification in Power BI, ITIL, or ServiceNow.
• Familiarity with data governance and configuration management databases (CMDBs).
• Knowledge of IT operations and infrastructure reporting.
• Experience with automation tools or scripting for data extraction and transformation.
• Experience developing new and innovative success metrics of a forward-thinking digital organization.
• ITIL, Agile, and/or Lean certification.
• Bilingual in both official languages (French and English).

Eligibility:

• EDI is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website here 2023https://www.edc.ca

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants for their interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

Should you require any accommodation during the recruitment and selection process, please contact the Recruitment team at [e-mail].