Post Office Clerk

Shoppers Drug Mart; Fort Erie; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local pharmacy chain in Fort Erie is seeking a Customer Service Representative to provide excellent service at the retail postal outlet. Responsibilities include maintaining the checkout area, engaging with customers positively, and ensuring compliance with store policies. The ideal candidate will have strong customer service and computer skills, and be detail-oriented. Competitive pay and a supportive work environment are offered.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning opportunities

Qualifications

• Strong customer service skills to engage customers positively.
• Ability to maintain a neat and organized checkout area.
• Strong computer and register skills for accurate transactions.

Responsibilities

• Provide prompt and superior customer service.
• Ensure loss prevention standards are followed.
• Maintain a neat and organized checkout area.

Skills

Customer service

Organization

Attention to detail

Computer skills

Job description

Overview

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

Summary

• To provide prompt and superior customer service at the retail postal outlet.
• Maintain excellent customer service and checkout area

Duties & Responsibilities

CUSTOMER SERVICE:

• Provides excellent customer service and positively engages with all customers
• Maintains a neat and organized checkout area
• Greets all customers and displays warm demeanor
• Accurately scans or enters product data
• Accurately accounts for cash and coupon, lottery, and PC Optimum
• Asks for customer’s PC Optimum Card during each transaction

MERCHANDISING:

• Ensures proper documentation completed with respect to customers receipt and return of goods
• Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)

LOSS PREVENTION:

• Ensures loss prevention Standards are followed
• Controls cash, lottery, and stamp inventory

GENERAL:

• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
• Complies with all health and safety regulations
• Complies with all store policies and procedures
• Ensures the standards of housekeeping and image are maintained
• Perform other duties as required

QUALIFICATIONS:

• Planning, Judgement and Decision Making
• Balance teamwork and efficiency in processing the customer order
• Organization and neatness
• Efficiency in processing the customer order

EXPERIENCE:

• Strong computer and register skills
• Well organized with the ability to record keep
• Detail oriented

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.