Plumber - East

Enercare Inc.; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading HVAC company is hiring a certified Plumber in Ottawa. The role involves delivering exceptional customer service, performing diagnostics and repairs, and responding to plumbing calls. Candidates must have a valid driver's license and be licensed to practice plumbing in Ontario. This fulltime position comes with comprehensive benefits including health plans, an employee development program, and a company vehicle.

Benefits

Comprehensive health and dental plan

DC Pension Plan

Annual tool allowance

Company Vehicle

Qualifications

• Valid driver's license with a clean abstract.
• Physically able to perform heavy lifting.
• Able to work with minimal supervision.

Responsibilities

• Deliver superior customer service leading to customer delight.
• Complete diagnostics and repair work to company standards.
• Respond to plumbing calls including service requests on electric water heaters.

Skills

Excellent communication skills

Ability to work shifts

Good mechanical aptitude

Customer-focused service

Education

Certified licensed plumber in Ontario

Tools

Necessary plumbing tools and equipment

Job description

Overview

Enercare is hiring a Plumber - East in Ottawa. Enercare is one of North America’s largest home and commercial services and energy solutions companies with approximately 4,500 employees under its Enercare and Service Experts brands. Enercare is a leading provider of water heaters, water treatment, furnaces, air conditioners and other HVAC products, plumbing services, protection plans and related services.

We offer a dynamic culture focused on employee recognition and development, along with a comprehensive benefits package. Highlights include :

• Prioritizing Health & Safety
• Comprehensive health and dental plan
• DC Pension Plan
• A lucrative deferred profit sharing match plan
• Paid time off to volunteer for various charities
• Employee development and training – annual tuition allowance
• WorkPerks provided through Venngo
• Overtime hours and shift premiums
• Annual tool allowance
• Company Vehicle

If you are passionate about delivering 5-star customer service and want to work with other leading professionals in the HVAC field, we would like to hear from you.

Job details

• Job title: Plumber - East
• Location: Plumbing East - Ottawa
• Reported To: Field Manager, Plumbing
• Department: Plumbing and Duct Cleaning
• Rate of Pay: As per the Collective Agreement
• File Number: 2923
• Hours of Work: 40 hours per week – Rotational

Responsibilities

• Responsible and accountable for the delivery of superior customer service leading to customer delight.
• Completes diagnostics and repair work to company standards and in keeping with our value proposition in an efficient manner.
• Ensures all tools and equipment used are in good and safe working order.
• Keeps the vehicle clean, neat, and stocked with materials necessary to perform daily plumbing calls.
• Responds to plumbing calls including customers covered under the plumbing and drains protection plan, and those who require service on a chargeable basis. Daily workload includes service requests on electric water heaters. All work is performed professionally and in a customer-focused manner.
• Works in a safe manner at all times.

Qualifications

• Must have a valid driver's license with a clean driver's abstract.
• Must be a certified licensed plumber in the province of Ontario.
• Must have excellent communication skills to deal with customers, both written and verbal.
• Must be able to work shifts.
• Physically able to perform heavy lifting.
• Good mechanical aptitude, able to operate all necessary tools and equipment.
• Must be able to work with minimal supervision, results oriented, and achieving high levels of individual and team performance.
• Demonstrated commitment to delivering customer-focused service.

This position is covered by UNIFOR Local 975.

EEO and accommodations

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.