Pharmacy Operations Manager (Full -Time)

Murphy's Pharmacies; Stratford; On-site; CAD 80,000 - 100,000; Full time

Job summary

A community pharmacy in Prince Edward Island is seeking a Pharmacy Operations Manager to oversee day-to-day pharmacy operations, manage the team’s schedule, onboard new staff, and ensure compliance with regulations. The ideal candidate must have a strong focus on patient care and exceptional interpersonal skills, contributing to an efficient workflow while promoting teamwork. We offer competitive compensation, benefits, and a supportive work environment.

Benefits

Pension plan

Comprehensive health insurance

Subsidized fitness membership

Exclusive local discounts

Qualifications

• Enjoy working in a team environment while providing exceptional care to clients.
• Passion for helping people in a healthcare environment.
• Proficient in compounding medicines.

Responsibilities

• Manage pharmacy team’s schedule and adherence to operational processes.
• Maintain efficient workflow and collaborate with internal teams.
• Develop onboarding and training for new staff.

Skills

Team collaboration

Attention to detail

Interpersonal communication

Critical thinking

Tools

Kroll

eMAR

Microsoft Office

Job description

We Innovate so You Can Focus on Patient Care

Join Our Team at Murphy's Pharmacies!

At Murphy's Pharmacies, we're redefining the role of independent Community pharmacy in our healthcare system, and we're looking for passionate Pharmacy Assistants to join our team and make our shared vision come to life!

We've been Island family-owned and operated for over 44 years, with locations across Prince Edward Island and beyond.

Re-energize your professional career!

• We Focus on Patient Care:We've implemented central fill to process refills, built support teams that do prescription data entry and clinical validation, handle phone calls and schedule pharmacy services appointments. Pharmacy Assistants play a key role in client care in our pharmacies.

• Work-Life Balance:We're not open late or have extended hours on weekends, so our teams can enjoy everything that life has to offer on beautiful Prince Edward Island.

If you're a like-minded Pharmacy Assistant who wants to make a real difference in people's lives, we'd love to hear from you!

What You Will Bring To The Team

Our team is client-focused and believes in a high level of attention to detail, professionalism and discretion. We value diverse backgrounds and what that brings to our team and we want to hear more about what makes you unique.

In addition to what makes you unique, there are a few basics that we require for this role:

• You enjoy working in a team environment while providing exceptional care to clients
• A passion for helping people in a healthcare environment

Your Role

The Pharmacy Operations Manager, in partnership with the Pharmacy Manager, is responsible for the day-to-day operations of Murphy’s Kinlock Pharmacy including the team’s scheduling, onboarding, training, and adherence to operational processes to support the fulfillment of the team’s goals — accuracy, efficiency, quality, organization — while maintaining regulatory compliance.

While we all collaborate to provide services to clients, we all play different roles to make this happen. You’ll contribute by:

• Manage the pharmacy team’s schedule and after-hours scheduling.
• Monitor and maintain an efficient workflow in the pharmacy at all times including redirecting staff as required
• Schedule applicable pharmacy operations activities such as shipping and receiving, equipment maintenance, quality reporting.
• Manage inventory management processes, including stock and supply levels to maintain efficient operations
• Troubleshoot technical problems as they arise and contact contractors as required
• Develop and oversee on-boarding, coordination and training of new staff and support existing employees in learning and development
• Problem solves and/or participate in internal and external conflict resolution as required
• Collaborate with other support team members on a routine basis
• Help with pharmacy operations/drug distribution when required
• Ensure pharmacy operations are compliant to all applicable legislation, College of Pharmacy policies and company policies.
• Other duties will be assigned as required for business needs

Technical Competencies

• Excellent working knowledge of Kroll and eMAR systems
• Competency with Microsoft Office software
• Ability to operate and troubleshoot issue with PACMed and PACVision
• Demonstrate ability in compounding medicines

Internal Relationships

• Pharmacy Manager
• Pharmacists
• Registered Technicians
• Pharmacy Assistants
• Drivers
• Support team

External Relationships

• Clients
• Doctors
• Nursing Staff
• Vendors

Behavioral Competencies

• Demonstrated ability to work effectively within a team and build relationships and rapport with internal and external relations
• Must be skilled in critical thought and processes and be able to prioritize appropriately
• Must be motivated to achieve results that reflect a high standard of work quality
• Present self in a positive, unbiased and confident manner
• Adaptable to internal work changes
• Strong mentoring and teaching skills
• Excellent interpersonal and written communication skills and be able to interact with persons of varying professional expertise in a professional manner
• Excellent ability to make strategic decisions in compliance with organizational goals
• Must be dependable and responsible in the execution of job duties
• Ability to lead, take charge, offer opinions and direction
• Ability to pay strong attention to detail

What We Offer

We offer a very competitive compensation package that includes a pension plan, comprehensive health, mental health, dental, and vision insurance coverage. Additionally, we provide a subsidized fitness membership and exclusive discounts with local companies, helping you save on meals, retail products, and home heating oil. Please note that the level of benefits will depend on whether your employment with us is on a temporary or permanent basis.

We may not be perfect, but we strive to create a supportive and rewarding work environment. We're proud to say that many of our team members have been with us for 5, 10, 15, 20, 25, 30, 35, and even 40 years.

Sound Interesting? Here’s The Next Step…

If this sounds like you and you're interested in learning more, we’d love to hear from you!

Please attach a current resume and let us know why you would be a good fit.

Thank you for taking the time to review this opportunity and for considering us as part of your career journey.

We wish you all the best and appreciate your interest in joining the Murphy’s Pharmacies Team.