Pharmacy Assistant

Shoppers Drug Mart; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a locally owned pharmacy that prioritizes health and beauty services in your community. In this role, you will assist with dispensing prescriptions, provide exceptional customer service, and ensure the smooth operation of pharmacy services. This position offers flexible schedules, competitive pay, and the opportunity to work in a supportive environment that values diversity and community care. If you have a passion for helping others and thrive in a fast-paced setting, this is the perfect opportunity for you.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• High School Diploma required; pharmacy assistant diploma preferred.
• Previous pharmacy experience is an asset.

Responsibilities

• Assist with dispensing prescriptions and pharmacy operations.
• Provide excellent customer service and manage prescription workflow.

Skills

Organizational Skills

Multitasking

Problem-Solving

Attention to Detail

Education

High School Diploma

Diploma from a credited Pharmacy Assistant course

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the centre of everything you do.

Why this role is important?

Summary:

To assist with the technical functions of dispensing prescriptions, support the delivery of pharmacy services, and participate in the maintenance and operations of the Pharmacy as per the Pharmacy Standards of Practice. Provide superior, timely, and pleasant service to customers.

Duties & Responsibilities:

1. Customer Service:
   • Greet customers promptly and gather prescription information according to Standards.
   • Perform duties in priority as per assigned Role on Role Assignment Schedule.
   • Refer clinical inquiries to the pharmacist.
   • Set realistic customer expectations regarding wait times.
   • Locate and cash out prescriptions and ancillary items.
   • Refer customers requiring counseling to the Pharmacist.
   • Maintain and control the cash register in the dispensary.
   • Adhere to confidentiality and privacy requirements.
2. Administration:
   • Receive new and repeat prescription orders following Standard Operating Procedures.
   • Prepare and submit orders, excluding controlled drugs and narcotics.
   • Manage third-party billing, both online and manual accounts.
   • Answer telephone calls and refer to a pharmacist when necessary.
   • Manage incoming faxes according to Pharmacy Standards of Practice.
   • Assist pharmacist in coordinating call backs.
   • File completed documentation accurately as per Pharmacy Standards of Practice.
3. Prescription Workflow:
   • Assist in prescription preparation adhering to company standards and professional services.
   • Data entry for new prescriptions and managing refill requests.
   • Select medications to fill prescriptions according to Pharmacy Standards of Practice.
   • Count, measure, package, and label prescriptions efficiently, following Pharmacy Standards.
   • Maintain accurate data entry within Pharmacy systems.
4. Skills & Qualifications:
   • High School Diploma.
   • Diploma from a credited Pharmacy Assistant course preferred.
   • Previous pharmacy experience preferred.
   • Effective organizational skills and ability to multitask.
   • Problem-solving skills.
   • Strong attention to detail.

Why work in a Shoppers Drug Mart store?

Each store is owned by an Associate-Owner, allowing you to work for a local business while benefiting from a national brand. Enjoy perks like a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for your patients, colleagues, customers, and community.

Shoppers Drug Mart recognizes Canada's diversity and strives to reflect this in its products, staff, and culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe in doing the right thing by complying with laws, which is part of our Code of Conduct—upholding the expectations of our customers and stakeholders.

Hiring Range / Échelle salariale à l’embauche: $18.55/hour. Compensation may vary based on experience, knowledge, and geographical location.